Senior Technical Implementation Lead – Secure Identity Solutions

• Work with QA to ensure environments are ready for testing and customer acceptance.

• Maintain implementation records, technical documentation and knowledge-transfer materials.

• Mentor implementation engineers and promote consistent implementation and documentation standards.

• Work directly with customers and suppliers, communicating technical information clearly to both technical and non-technical stakeholders.

• Present technical status, risks, options and recommendations to relevant stakeholders.

• Provide technical input to bids, proposals and change requests, including delivery approaches, infrastructure assumptions, effort and risks.

• Challenge incomplete, untested or unsupported approaches and escalate delivery, security, quality or operational-readiness concerns

This is not a purely coordination or project-management role. The successful candidate must remain technically hands-on and contribute directly to implementation, troubleshooting and validation. The role implements approved designs rather than owning overall solution architecture or product design.

You are an experienced infrastructure and implementation professional who combines strong technical expertise with the ability to lead complex deployments and work confidently with customers, suppliers and internal stakeholders.

You take ownership of implementation outcomes, identify risks early, challenge approaches where necessary and develop practical solutions to complex technical problems.

You will ideally have:

• A minimum of 7 years of relevant implementation or infrastructure delivery experience.

• Significant experience delivering complex enterprise implementations in controlled customer environments.

• Experience working across multiple sites, customers, environments, countries or time zones.

• Hands-on experience building, configuring, troubleshooting and validating enterprise infrastructure.

• Experience with business-critical on-premises or hybrid infrastructure.

• Experience managing technical risks, dependencies and controlled production changes.

• Experience working with Project Managers, technical teams, customers and third-party suppliers.

• Strong technical documentation and implementation-planning skills.

• Confidence communicating with senior stakeholders and explaining technical matters to technical and non-technical audiences.

• Experience leading or mentoring engineers.

• A proactive, accountable and collaborative approach, with a strong focus on quality, security and continuous improvement.

Strong practical knowledge of several of the following is expected:

• Microsoft Windows Server and Linux administration.

• VMware vSphere and Microsoft Hyper-V.

• Physical and virtual server infrastructure.

• Enterprise storage, including SAN, Fibre Channel and iSCSI.

• Microsoft SQL Server deployment and high availability.

• Backup, recovery and restoration technologies.

• Active Directory, Group Policy and WSUS.

• Network architecture, protocols and services.

• Firewalls, ACLs and VPN configurations.

• High availability and disaster recovery.

• Infrastructure monitoring and system health.

• Release, deployment and configuration management.

• Scripting or automation for repeatable builds and deployments.

• Technical documentation and implementation planning.

Advantageous: Microsoft, VMware or Cisco certifications, and experience with Proxmox, Kubernetes or Docker.

• Higher education in Computer Science, Software Engineering, IT or a related discipline is desirable.

• Equivalent practical experience in enterprise implementation or infrastructure delivery will also be considered.

• Relevant technical or professional certifications are advantageous.

• Location: United Kingdom or Dubai.

• International and customer-site travel of up to 40% may be required.

• Valid passport and ability to obtain required visas.

• Legal eligibility to work in the location.

• Compliance with company and customer requirements relating to quality, security, health and safety, business continuity, environmental management and relevant legislation.

Join a global, collaborative and technology-driven environment where trust, innovation and quality matter.

We'd love to hear from you 😉

TOPPAN Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status or disability.