The Role
Lead and deliver complex cloud security design/build and managed operations engagements. Serve as primary client contact, manage full project lifecycle, risks, schedules, budgets, and cross-functional coordination. Drive process improvements, automation, compliance alignment, and executive-level reporting while mentoring team members and ensuring successful delivery against technical and compliance requirements.
Summary Generated by Built In
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
Position Summary
As a Senior Technical Engagement Manager, you'll play a crucial role in driving customer success by understanding our clients' businesses and delivering innovative cloud solutions. This is your chance to join a dynamic team and help shape the future of cloud services!
What You'll Do
- Work independently and collaboratively with a team to support and deliver assigned cloud design/build and managed operations work activities
- Lead complex technical projects through the full lifecycle with accountability for schedules, scope alignment, dependencies, communications, risks, and issue resolution, budget, staffing, and margins
- Recognize the necessity for implementing change management processes during an active project
- Serve as the main point of contact for our clients and engagement teams
- Collaborate with leadership to develop and refine project management procedures, reporting, and optimization efforts across technical delivery
- Leverage technology, automation, and tooling to improve workflows, visibility, and operational efficiency
- Create or updating training materials, project artifacts, and best practices to help strengthen consistent delivery execution
- Work closely with delivery leadership to achieve utilization, forecasting, and delivery performance targets
- Escalate client and project issues in a timely manner to inform and engage the necessary resources to address issues
- Take the lead in risk reporting and identifying high risk clients, projects, dependencies, and technical delivery concerns for escalation
- Collaborate with delivery leadership, quality management, sales, architects, engineers, and operations teams to drive the best customer experience
- Serve as a subject matter expert on technical project delivery across cloud design/build and M&O engagements
- Leverage understanding of security principles and best practices to balance them with various compliance frameworks, and advise clients accordingly
- Stay informed on industry trends and changes and advising clients accordingly
- Execute and controlling project management work as an individual across assigned client engagements
- Guide projects through proactive risk identification, mitigation planning, dependency management, and issue resolution
- Manage overall project coordination: scheduling, assigning tasks, enabling clear and consistent client communication, and escalating issues when necessary to ensure successful resolution and project completion
- Create and executing project schedules and revising those work plans as appropriate to meet changing client needs, delivery priorities, and technical requirements
- Lead project status meetings to include information regarding schedules, dependencies, technical data requirements, action items, assignments, risks, issues, changes
- Communicate project resources needed and collaborating with teams to assign individual responsibilities across technical and operational workstreams
- Interface with clients through the entire engagement and interacting with numerous levels of client personnel and organizations, including occasional C-suite interaction
- Establish and maintaining positive, collaborative relationships with clients and internal stakeholders
What You'll Bring
- 6+ years of technical project/program management experience
- 5+ years of external client facing experience
- Experience leading cross functional technical projects through the full project lifecycle
- Strong risk management, issue escalation, stakeholder communication, and executive-ready reporting skills
- Consulting or professional services experience, including familiarity with managing cloud or technical projects
- Ability to independently manage complex delivery schedules, dependencies, and multi-workstream coordination
- Understanding of project management best practices and proven success in a professional services, consulting, or technology delivery environment
- Knowledge of frameworks like FedRAMP, FISMA, CMMC, SOC, ISO, HIPAA, HITRUST, PCI, etc.
- Knowledge of AWS, Azure, or GCP platform capabilities and services
- Understanding of SecOps, SOC/NOC, vulnerability management, incident response, disaster recovery, and continuous monitoring
- Understanding of the fundamentals of change management processes & procedures
- Excellent communication skills including executive level communication experience
- Hybrid, Agile, or iterative delivery methodology experience
- Strong presentation, facilitation, and organizational skills
- Experience using technology automations, workflow tools, or AI-enabled approaches as part of process improvement strategies
- Ability to provide mentorship and coaching to help other team members enhance their technical and consulting skills
- Bachelors degree in Computer Science, Information Systems, Cybersecurity, Business Administration or related field
- US citizenship (required due to client contractual requirements)
Bonus Points
- Industry certifications such as PMP, CAPM, CSM, CISSP, CISM, CISA, CCSK, AWS Solutions Architect–Professional, Azure Solutions Architect Expert, Google Cloud-Professional Cloud Architect, GIAC Public Cloud Security, CompTIA Sec+, CompTIA Cloud+
- Cloud-based networking experience with tools like Palo Alto, Cisco ASAv, VPC peering, Transit Gateway, etc.
- Experience with Visio, Jira, Smartsheet, Tableau, or MS Project
- Understanding of encryption technologies (TLS/SSL, encryption, PKI).
- Terraform, CloudFormation, Python, Powershell, Bash
- Understanding of various AI tools and platforms
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [email protected].
Skills Required
- 6+ years of technical project/program management experience
- 5+ years of external client-facing experience
- Experience leading cross-functional technical projects through full project lifecycle
- Strong risk management, issue escalation, stakeholder communication, and executive-ready reporting skills
- Consulting or professional services experience managing cloud or technical projects
- Ability to independently manage complex delivery schedules, dependencies, and multi-workstream coordination
- Understanding of project management best practices in professional services or technology delivery
- Knowledge of compliance frameworks (FedRAMP, FISMA, CMMC, SOC, ISO, HIPAA, HITRUST, PCI)
- Knowledge of AWS, Azure, or GCP platform capabilities and services
- Understanding of SecOps concepts (SOC/NOC), vulnerability management, incident response, disaster recovery, and continuous monitoring
- Understanding of change management processes and procedures
- Excellent communication skills including executive-level communication
- Experience with Hybrid, Agile, or iterative delivery methodologies
- Strong presentation, facilitation, and organizational skills
- Experience using automation, workflow tools, or AI-enabled approaches for process improvement
- Ability to provide mentorship and coaching to team members
- Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Business Administration or related field
- US citizenship (required due to client contractual requirements)
Coalfire Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coalfire and has not been reviewed or approved by Coalfire.
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Leave & Time Off Breadth — Flexible paid time off and paid parental leave are prominently offered, with remote/WFH support enabling time away when workload allows.
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Healthcare Strength — Comprehensive medical, dental, vision, wellness resources, and an EAP are part of the core package. Carrier coverage and plan options are regularly highlighted across employer materials.
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Retirement Support — A company‑matched 401(k) is included alongside other financial and development perks. This retirement benefit is consistently featured across benefits overviews.
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The Company
What We Do
Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. By providing independent and tailored advice, assessments, technical testing, and cyber engineering services, we help clients develop scalable programs that improve their security posture, achieve their business objectives, and fuel their continued success. Coalfire has been a cybersecurity thought leader for more than 20 years and has offices throughout the United States and Europe.
