Senior Technical Consultant

Posted Yesterday
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Auckland, NZL
In-Office
Senior level
Big Data • Information Technology • Consulting
The Role
Lead design and delivery of Dynamics 365 and Power Platform solutions: run technical discovery workshops, produce technical designs, develop integrations and software components, drive customer-facing engagements, and coach technical teams through testing, documentation, deployment and support.
Summary Generated by Built In

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our Team

We’re collaborative and autonomous, whilst providing you with the security and support you need to get the job done. We’re kiwi-owned, so you'll only answer to managers who understand the market you work in and what makes your customers tick.

We can offer the most exciting customer opportunities, whilst ensuring stability, opportunity and great benefits including full medical for you and your family and life and income protection insurance as well.

About the role

As a Senior Technical Consultant, you’ll collaborate with our customers to understand, design and develop solutions that enable them to meet their wider business strategies. You will be involved in workshops and detailed technical discovery sessions as well as writing up technical designs and helping to manage the delivery either yourself or with our wider functional/pm/test teams.

What you’ll do

  • Deliver software solutions utilising the Dynamics 365 and Power Platform technology suite.
  • Gain understanding of customers' needs and collaborate with other consultants and support teams to complete design and testing documentation.
  • Develop complex software solutions requiring the use of high-level programming knowledge
  • Get involved with all levels of CRM and Power Platform development activities which include understanding requirements, interacting with customer, development, unit testing, usability testing, creating supporting documentation, administration and support.
  • Continually develop expertise and broader skill sets to provide additional capabilities and value to Datacom and our clients

What you’ll bring

You’ll be comfortable with all relevant technical possibilities of Dynamics 365 Customer Experience (CRM) and Power Platform, and have a desire to understand the customer’s problem to ultimately craft and design solutions for the many and varied challenges you’ll face.

You’ll have:

  • Strong technical knowledge of Dynamics CRM (including D365) and development experience with Microsoft technologies including; .NET C#, JavaScript, webservices, azure service bus etc.
  • Experience gathering technical requirements, identifying solutions and producing quality technical designs, both within Dynamics 365, Power Platforms and in the wider context of digital business transformations
  • Solid experience in driving customer facing engagements from a technical perspective
  • Advanced understanding of integration concepts, CRM design paradigms and a curiosity to learn about the new D365 capabilities
  • The desire and ability to coach and work with technical staff as a team to maximise team performance and satisfaction

To Apply

Hit the “Apply now” button and submit your CV and cover letter – it’s as simple as that.

Skills Required

  • Experience with Dynamics 365 / Dynamics CRM (D365)
  • Experience with Power Platform
  • Development experience with .NET and C#
  • JavaScript development experience
  • Experience with webservices (APIs)
  • Experience with Azure Service Bus / Azure integration
  • Experience gathering technical requirements and producing technical designs
  • Experience driving customer-facing technical engagements
  • Advanced understanding of integration concepts and CRM design paradigms
  • Ability and desire to coach and work with technical staff
  • Experience across CRM and Power Platform development activities including testing, documentation, administration and support

Datacom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

  • Healthcare Strength Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

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The Company
HQ: Ulaanbaatar
6,500 Employees
Year Founded: 1965

What We Do

Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.

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