- Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
- Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
- Utilize data analytics to create data-driven insights to understand client behaviour.
- Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
- Demonstrates a strong interest in both the blockchain and finance industries.
- Minimum 5 years of experience in Product Management or Engineering, preferably related to trading or technology platforms, especially in network and API endpoints
- Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
- Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
- Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
- Able to think systematically with a clear problem-solving approach when facing issues ; skilled at breaking down and simplifying complex problems. Not only from a tech lens but also from a revenue perspective
- Deeply enthusiastic about the Technical Account Manager (TAM) role, especially in delivering technical solutions and support that drive customer success.
- Resilient under pressure, self-motivated, and always striving to grow beyond the current capabilities.
- Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
- Experience in trading financial products, such as stocks, funds, forex, futures, options.
- Knowledge in data analytical tools like Python and SQL.
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Top Skills
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.
In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.