About Us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role (your why)
The way we work and our customer needs are changing! We are going through a significant AI uplift that will be a real game changer in the ANZ Market. Our customers are loving our story and excited about our new service solutions. As such we are seeking a Senior/Tech lead developers who want to get on board our journey. We need someone who is passionate about AI development and wants to push boundaries. Your software background is key but your passion for AI is a must. This role will see you will join our Digital Engineering team, focusing on delivering innovative AI-driven software solutions. We will offer you opportunity to work on cutting-edge projects, collaborating with cross-functional teams to design, develop, and use the latest AI Models that address complex business challenges. We need multiple people but we need them now so please don't hesitate this is your chance to put an ANZ company on the global map!!!
What you’ll bring
Must-haves
- 7+ years professional software development (Python and Typescript preferred) with production ML/AI experience
- Demonstrated delivery of at least one generative-AI solution in production (chatbot, summariser, code assistant, etc.)
- Deep familiarity with transformers and orchestration stacks such as LangChain v0.2+, LlamaIndex or Semantic Kernel
- Practical experience deploying or fine-tuning models on Azure OpenAI / AI Foundry or AWS Bedrock / SageMaker
- Hands-on with RAG patterns, vector databases and evaluation metrics (BLEU, ROUGE-L, GPTScore)
- Cloud-native engineering skills: Docker, Kubernetes (AKS/EKS), infra-as-code and automated testing
Nice-to-haves
- Agent frameworks (AutoGen 0.2/0.4, CrewAI) and tool-using agents.
- Multimodal model workflows (image-text with GPT-4o, Gpt4o real time API).
- Experience with embedding models
- Workspace automation using agentic frameworks
- Advanced RAG variants – familiarity with LongRAG, Self-RAG, GraphRAG and the trade-offs between leading vector stores (Pinecone, Qdrant, FAISS, Azure AI Search)
- Multimodal & streaming LLMs – delivering real-time GPT-4o or Gemini 2 Ultra use-cases (image to text or speech) and cross-modal embeddings.
Culture and Benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
- Flexible and hybrid working options (only include if applicable)
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact
Skills Required
- 7+ years professional software development
- Production ML/AI experience
- Delivery of at least one generative-AI solution in production
- Deep familiarity with transformers and orchestration stacks like LangChain, LlamaIndex, or Semantic Kernel
- Practical experience deploying/fine-tuning models on Azure OpenAI or AWS SageMaker
- Cloud-native engineering skills: Docker, Kubernetes, etc.
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
-
Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
-
Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
-
Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
