PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.
PagerDuty is hiring an experienced Senior Talent Partner in Lisbon to help drive and scale our hiring across Europe and global non-North American regions. Over the past several years, our Lisbon office has grown into one of our key strategic hubs. To support our momentum, we need an in-market talent expert who thrives in a fast-paced environment, navigates high-volume context switching, and acts as a true generalist across all business functions—including Technical/Engineering, Go-To-Market (GTM), Product, and General & Administrative (G&A).
In this role, you will own end-to-end recruitment across non-North American territories, with a primary operational focus on Lisbon and proven, hands-on recruiting experience across Europe. You will also collaborate cross-regionally with North American TA teammates on priority searches as needed.
PagerDuty is a flexible, hybrid workplace. This role requires an in-office presence at our Lisbon office 2 days a week.
Key Responsibilities- Own and manage the full recruitment lifecycle, ensuring timely and high-quality placements from sourcing through to offer acceptance and onboarding.
- Collaborate with hiring managers to develop tailored sourcing strategies that align with departmental and company-wide hiring needs.
- Source, engage, and assess candidates using a variety of tools and techniques.
- Build and maintain a diverse talent pipeline by proactively identifying high-potential candidates for current and future roles.
- Continuously track and evaluate recruitment metrics to improve process efficiency, candidate quality, and time-to-hire.
- Act as an ambassador for the company's brand, promoting a positive image to candidates and the external community. Engage in employer branding initiatives to enhance the company's reputation as an employer of choice.
- 5+ years of full-cycle recruiting experience in a high-growth SaaS, enterprise software, or fast-paced technology environment.
- Hands-on experience recruiting across multiple disciplines (Engineering/Product, Sales/GTM, and G&A) across France, Germany, or the UK (London).
- Deep proficiency with modern ATS platforms (ideally Greenhouse) and sourcing platforms (LinkedIn Recruiter).
- Language: Professional fluency in English (written and spoken).
- Deep connection to the Lisbon/Portugal talent ecosystem and local business landscape; proficiency in Portuguese is strongly preferred.
- Fluency in leveraging AI-enabled recruiting workflows and tools (e.g., automated sourcing assistants, candidate messaging platforms, pipeline analytics) with strong human oversight for quality and accuracy.
- Demonstrated ability to build consensus across matrixed teams, resolve competing priorities, and guide hiring managers through complex candidate negotiations.
- Experience creating structured, data-informed presentations and pipeline reports (Google Sheets, Google Slides, or Dashboards) to inform cross-functional leadership.
- Solid understanding of recruitment compliance, data privacy (e.g., GDPR), and structured, audit-ready hiring processes within a publicly traded organization.
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Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Skills Required
- 5+ years of full-cycle recruiting experience in a high-growth SaaS, enterprise software, or fast-paced technology environment
- Hands-on recruiting experience across Engineering/Product, Sales/GTM, and G&A disciplines in France, Germany, or the UK
- Deep proficiency with modern ATS platforms, ideally Greenhouse
- Proficiency with sourcing platforms, including LinkedIn Recruiter
- Professional fluency in written and spoken English
- Connection to the Lisbon/Portugal talent ecosystem and local business landscape
- Proficiency in Portuguese
- Experience using AI-enabled recruiting workflows and tools with human oversight
- Ability to build consensus across matrixed teams and guide hiring managers through complex negotiations
- Experience creating data-informed presentations and pipeline reports using Google Sheets, Google Slides, or dashboards
- Understanding of recruitment compliance, data privacy, GDPR, and audit-ready hiring processes
- Ability to work from the Lisbon office two days per week
What the Team is Saying
PagerDuty Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is considered comprehensive and starts on day one in the U.S., with Aetna PPO and HDHP options, Kaiser for California, plus dental, vision, and mental‑health support through Headspace Care and a 24/7 EAP.
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Leave & Time Off Breadth — Time off is described as generous, including company‑paid Dutonian Wellness Days, an end‑of‑year shutdown (“HibernationDuty”), standard PTO and holidays, and 20 hours of paid volunteer time.
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Parental & Family Support — Parental and family support is highlighted by paid leave up to 22 weeks for a pregnant parent and 12 weeks for a non‑pregnant parent, along with fertility/adoption resources and return‑to‑work support.
PagerDuty Insights
What We Do
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.
Why Work With Us
PagerDuty offers a hybrid, flexible environment where ambition thrives. We champion innovation, learning, and growth through our core values: Champion the Customer, Take the Lead, Run Together, Ack & Own, and Bring Your Self. Join us!
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PagerDuty Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your colleagues.
