Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Power BI Analytics & Dashboard Development
- Design, develop, and maintain enterprise Power BI dashboards supporting:
- Reliability Framework Analytics
- RF Backlog Management
- Stability Reporting
- Executive and Operational (Zero Touch Production) Scorecards
- Develop reusable semantic models, DAX measures, and KPIs.
- Build drill-through and hierarchical reporting capabilities.
- Optimize Power BI datasets and report performance.
- Support dashboard modernization and reporting portfolio rationalization initiatives.
- Develop and maintain SQL-based reporting solutions and data models.
- Design complex SQL queries, views, stored procedures, and reporting datasets.
- Support data transformation and aggregation requirements.
- Ensure data quality, integrity, and reconciliation across source systems.
- Create scalable reporting architecture supporting enterprise reporting needs.
- Design and support SSIS ETL solutions.
- Build automated ingestion pipelines for:
- ServiceNow
- ARIO
- JIRA
- Operational Data Lake sources
- Perform data mapping, transformation, validation, and scheduling.
- Support migration and modernization of legacy reporting solutions.
- Partner with ServiceNow teams to:
- Develop automated reporting solutions
- Integrate ServiceNow operational data into reporting platforms
- Support reliability, incident, change, problem, and CSI reporting
- Build APIs and automated feeds between ServiceNow and reporting environments.
- Support automation initiatives leveraging Power Automate and ServiceNow workflows.
- Develop automated reporting and notification capabilities.
- Support Power Automate-based workflows.
- Participate in AI-driven reporting and analytics initiatives.
- Assist with implementation of automated insight generation and trend analysis solutions.
- Support integration of AI-generated insights into operational workflows.
- Gather requirements from:
- PAM Process Owners
- Engineering Teams
- Platform Support Teams
- Reliability Framework SMEs
- Senior Leadership
- Translate business requirements into technical designs.
- Produce technical documentation, data lineage diagrams, and dashboard specifications.
- Support monthly reporting production cycles.
- Manage dashboard releases, enhancements, and defect resolution.
- Perform data validation and reconciliation activities.
- Ensure compliance with governance and reporting standards.
- 4+ years of experience in reporting, analytics, business intelligence, or data engineering.
- 3+ years of Power BI development experience.
- 3+ years of SQL development experience.
- Experience supporting IT Service Management (ITSM) reporting environments.
- Experience working with large operational datasets.
Power BI
- Data Modeling
- DAX
- Power Query
- Dataflows
- Incremental Refresh
- Semantic Models
- Dashboard Optimization
- Advanced SQL development
- Views
- Query Optimization
- Data Warehousing Concepts
- ETL Package Development
- Data Transformation
- Scheduling & Automation
- Error Handling & Logging
- ServiceNow Reporting
- Incident / Problem / Change Data Models
- ServiceNow Data Extracts and Integrations
- Power Automate
- Python
- Azure Data Services
- Data Lake Concepts
- JIRA
- AI / Prompt Engineering
- ITIL Foundations
- Incident Management
- Problem Management
- Change Management
- Reliability Engineering
- Service Level Management
- Continual Service Improvement (CSI)
- Executive Reporting & KPI Scorecards
20 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
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Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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