Senior Systems Engineer

The Senior Systems Engineer is responsible for supporting and advancing OTAVA’s virtual infrastructure, enterprise systems, and automation platforms. This role contributes to configuration, and support of infrastructure, configuration management, orchestration, and automation tools. The position plays a critical role in ensuring reliability, scalability, security, and operational excellence across OTAVA’s production environments.

This position is being filled in one of the following location: Indianapolis, IN, Michigan, Ann Arbor MI, Denver, CO, Texas, TX

 Role Responsibilities 

• Design and deliver customer environments hosted on VMware Cloud Foundation
• Lead implementation and onboarding of customer workloads, including migrations
• Deploy, configure, and support VMware technologies including vSphere, NSX, vSAN, and VCF components
• Implement and support Veeam-based backup and recovery solutions
• Troubleshoot complex infrastructure issues across compute, storage, networking, and virtualization layers
• Work directly with customers to understand requirements and translate them into practical solutions
• Partner with internal teams to improve delivery processes, tooling, and operational efficiency
• Participate in escalation support for complex or high-impact customer issues

 Experience

• Senior-level experience supporting or delivering enterprise infrastructure solutions
• Strong VMware background, ideally including VCF, vSphere, NSX, and vSAN
• Hands-on experience with Veeam backup and recovery platforms
• Solid understanding of networking fundamentals (routing, switching, firewalls)
• Experience supporting production environments and customer-facing services
• Comfortable operating as a generalist across multiple infrastructure domains

Required Knowledge, Skills, and Abilities

• Strong drive to solve complex technical problems using scalable, elegant, and maintainable solutions
• Expert-level troubleshooting skills with a persistent, results-oriented mindset
• Ability to think creatively and “outside the box” when addressing challenging technical scenarios
• Ability to remain calm, professional, and confident in high-pressure or incident response situations
• Strong analytical and engineering mindset with attention to detail
• Effective communication skills when working with technical and non-technical stakeholders
• Desire to contribute to a fast-paced, high-energy, entrepreneurial technology environment

Education

• Bachelor’s Degree required; Computer Science, Engineering, or related technical field preferred

License or Certification (willing to complete in established timeframe)

• VMware certifications (VCP/VCAP)

•  Veeam (VMCE) 

 What We Offer:  

Remote work, competitive compensation package, base ( $ 110K - $130K ), 401(k) match, medical, dental, vision, and life insurance, generous PTO, paid volunteer time off, paid parental leave, and working with world-class co-workers who are just as dedicated and as awesome as you are.  This role follows a hybrid work model, combining remote work, with in-office collaboration days at your nearest OTAVA office to support teamwork, knowledge sharing, and a connected work culture.

What about Otava?  

As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We’re creative thinkers who love to serve others, automate where possible, and change when required. We’re about putting people first – our employees and our customers. We have a customer-centric focus and go all in, on helping our customers protect and manage their data.  We aim for superior customer service in everything we do and strive to get even better. 

Our onboarding process is designed to ensure a seamless integration into the OTAVA team. From day one, you'll be welcomed by a team dedicated to making your transition smooth and enjoyable. Your growth is our priority. Our training programs are tailored in partnership with all our technology vendors to ensure you have the skills and knowledge needed to excel in your position. Whether you're a seasoned professional or just starting your career, there's always room to learn and grow at OTAVA.  

Working at OTAVA means being part of a team that values your expertise, fosters professional growth, and provides opportunities to make a significant impact. Join us as we continue to push boundaries and shape the future of secure, and intelligent multi-cloud solutions. 

Joining OTAVA means embarking on a journey of growth, innovation, and professional fulfilment. Our commitment to your success extends beyond recruitment; it's about creating an environment where you can thrive and make a meaningful impact.