Jobs at Otava

Customer-facing pre-sales Solutions Architect partnering with Account Executives to design and present cloud, colocation, storage, networking, backup, and disaster recovery solutions. Responsibilities include technical discovery, architecture design, documentation, scopes of work, customer presentations, technical advisory, and cross-functional collaboration with Sales, Product, Engineering, and Implementation. The role supports enterprise sales cycles, renewals, multiple Account Executives, and quota objectives while maintaining expertise in VMware, Veeam, Zerto, Fortinet, and related technologies.

Own and scale B2B demand generation programs across new-logo acquisition and installed-base expansion. Lead full-funnel campaigns spanning paid media, email, web, content, webinars, events, ABM, SEO, and SEM. Manage HubSpot nurture and lifecycle programs, digital optimization, event pipeline contribution, budgets, MDF, lead scoring, attribution, and ROI reporting. Partner with Sales, BDRs, Product Marketing, and Digital Marketing to drive pipeline and revenue.

Administer and support enterprise cloud environments, including Windows and Linux servers, VMware virtualization, backups, patching, permissions, security, disaster recovery, and incident resolution. Monitor cloud operations, troubleshoot escalated issues, collaborate on architecture and migration projects, automate processes with scripting, document solutions, and support customers and vendors. Participate in maintenance activities and an on-call rotation.

Executive technology and engineering leader responsible for OTAVA’s enterprise technology strategy, product engineering, cloud infrastructure, SRE, security, automation, and operational excellence. Leads global technical teams of 20 or more, oversees product and service roadmaps, manages budgets and vendors, drives reliability and process improvements, and partners with executives, customers, Product, Sales, and Operations. Requires extensive cloud, infrastructure, systems architecture, security, automation, customer leadership, and organizational transformation experience.

Supports and maintains data center infrastructure, including servers, networking equipment, cabling, power systems, environmental controls, and physical security systems. Performs rack-and-stack, hardware troubleshooting, decommissioning, secure data wiping, client deployments, incident escalation, inventory management, and documentation. Provides smart-hands support, participates in maintenance and on-call activities, coordinates vendors, and collaborates with network, systems, NOC, engineering, and operations teams to maintain reliable, secure, highly available environments.

Support, maintain, troubleshoot, and optimize enterprise network infrastructure. Configure routers, switches, firewalls, VPNs; monitor performance and security; respond to incidents; participate in maintenance, upgrades, on-call rotations, and client-facing technical support while documenting configurations and collaborating with cloud, security, and support teams.

Manage and grow assigned enterprise accounts while acquiring new logos through consultative selling to C-suite. Own full sales cycle, forecast pipeline in Salesforce, coordinate technical resources, negotiate complex contracts, and deliver cloud, DR, backup, migration, networking, and security solutions.

Lead enterprise direct sales to grow and retain accounts by prospecting C‑suite buyers, scoping and pricing solutions, managing the full sales cycle, coordinating technical delivery with internal teams, negotiating complex contracts, and consistently meeting/exceeding revenue and pipeline targets using Salesforce.com.