Senior Systems Engineer

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Dallas, TX
Hybrid
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Our team is looking for someone with the passion and skills to support the evolution of our technical infrastructure operations as part of the Security team.. A specific focus will be on defining processes and implementing technology to support technical infrastructure operations with a focus on our internal customer experience. This role will be responsible for ensuring we are designing and evolving technologies in consideration of employee needs, supporting long-range strategy, cross-functional projects, and initiatives across Crunchyroll globally. This role will require a strong partnership across Crunchyroll’s teams, including Legal, Engineering, IT, People, Workplace Experience, Trust & Safety, as well as third-party contractors and suppliers.

About You
  • You have 10+ years of experience in Information Security or Information Technology, implementing and supporting technical infrastructure solutions
  • You are able to implement, configure, and maintain
    • Network Devices
    • Vulnerability Management Platforms
    • Physical Servers
    • Virtualized Environments, including Cloud
  • You have experience in environments with Windows, Mac, and Linux operating systems
  • You are focused on excellence in all aspects of internal customer experience
  • You have experience as an administrator for IT platforms and tools
  • You have experience with IAM best practices and administration
  • You have a strong fundamental understanding of security best practices
  • You have the ability to learn new technologies and concepts quickly and apply that knowledge effectively
  • You have the ability to troubleshoot complex problems
  • You are data-driven and have a strong attention to detail
  • You have the ability to communicate complex issues to a wide audience, from technical staff to management
  • You have demonstrated experience maintaining effective working relationships across all levels of an organization and with a variety of external constituents
  • You approach work with a positive and collaborative attitude
  • You are curious and want to grow in a dynamic, security-focused environment 
  • Pluses
  • You have security or IT certification(s)
  • You have experience with cloud environments such as GCP or AWS 
  • You have a BS in Computer Science or a related field, or have equivalent experience
A Day in The Life 
  • Working with a focus on level-up security and technical operations at Crunchyroll
  • Supporting and improving processes related to the Vulnerability Management Program
  • You have experience with the installation, support, and maintenance of hardware and software infrastructure according to best practices, including network devices, servers, patching, and enterprise software deployment.
  • You are accountable for and perform network security integration and maintenance.
  • You diagnose problems and solve issues, often under time constraints.
  • You provide network and host-based security, incident response, firewall, and VPN management and administration
  • You assist in the development of guidelines and procedures for administration and security best practices.
  • You provide detailed and up-to-date network documentation.
  • You demonstrate experience in Microsoft AD, Azure, and cloud-based services.
  • Staying up to date on technology trends and best practices
  • Supporting our team and improving internal processes
  • Creating reports and documentation to support the security program
  • Approaching each day with a focus on fostering an environment encouraging growth personally, professionally, and for those around you.
  • Staying up to date on technology trends and best practices
  • Supporting our team and improving internal processes
  • Creating reports and documentation to support systems and processes
  • Approaching each day with a focus on fostering an environment encouraging growth personally, professionally, and for those around you
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

Terry
Bianca
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The Company
Chișinău
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere.

With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.

From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.

Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.

We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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