Director, Talent Relations

Reposted 7 Days Ago
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Dallas, TX
Hybrid
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
The Director of Talent Relations at Crunchyroll will manage talent relations, oversee communication between voice actors and the company, and enhance operational processes within the dubbing team, while leading a team of four.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

The Director of Talent Relations is critical in nurturing and promoting Crunchyroll's English dub talent. From onboarding to entertainment to crisis management, you will manage how talent represents the Crunchyroll brand and how Crunchyroll works with talent. You will be our voice actors' main contact and create an environment of inclusion, openness, and advocacy. You will be a critical partner to Communications, Audience Development, Marketing, Events, and others, for activations, events, social, and publicity needs.

  • Develop Crunchyroll's dub talent strategy in association with ENUS Producers, Communications, Audience Development, and Events.
  • Be the representative and bridge for voice actors and their management teams on all communications, including bookings and promotional opportunities, to be the voice for Crunchyroll that an actor can speak with on all matters related to voice talent.
  • Always take the lead to communicate with your peers across departments so everyone is on the same page.
  • Anticipate problems and work with partners to get in front of them.
  • Collaborate to understand the full impact of decisions on partner teams.
  • Identify ways to improve the operational process of the dubbing team.
  • Manage the internal and external logistics of appearances, promotions, publicity, scheduling, travel logistics, styling, preparation, media training, fees, troubleshooting, and presentation for talent by internal and external departments, partners, and corporate brands.
  • Oversee talent one-sheets, casting decks, department presentations, staff events, and Cons', ensuring a seamless experience for talent.
  • Lead case-by-case talent rate negotiations, while collaborating with finance and accounting to process payments and ensure on-time compensation for talent-driven projects.
  • Maintain the relationship with our independent contractor payroll vendor, while supporting the onboarding of dub team independent contractors.
  • Manage the external dub producing process, including material delivery, studio communication, weekly check-ins, and data/content questions.
  • Future planning and authoring Standard Operating Procedures
  • Work with team leaders to document SOPs for their workflows and give advice when improvements can be made.
  • Highlight to the leadership team when changes may be advantageous
  • Understand the contextual value of improvements to the company.
  • Manage four direct reports, including Talent Manager, Talent Coordinator, Final Script Supervisor, and Production Administrator Coordinator.

In the role of Director, Talent Relations, you will report to the Senior Director, Audio Production.

We are considering applicants for the location of Dallas, TX.

About You

We get excited about candidates, like you, because...

  • 12+ years of related experience working in entertainment, talent management, or production-related roles
  • 8+ years of people management experience
  • 5+ years of experience working in communications, public, or media relations
  • Have a general understanding of the English dub talent landscape
  • Experience serving as a spokesperson on behalf of the organization and talent
  • Experience with crisis management and conflict de-escalation
  • Experience with project management
  • Experience with event management and coordinating logistics for talent
  • Interest and familiarity in Anime, Japanese culture, and the Entertainment industry.
  • Bachelor's degree in Communications, Media, Business, or a related field
About the Team

The English dub production team is a well-established team of producers, voice directors, talent coordinators, script adaptors, and mix and audio engineers who collaborate in a dynamic and creative setting. We create English-language dub tracks for our anime properties. Our goal is to produce outstanding creative content to delight our global anime fans and partners.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-onsite

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

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The Company
Chișinău
1,200 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere.

With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.

From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.

Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.

We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
Chișinău, Moldova
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