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JOB FUNCTION / SUMMARY:
Works directly with technology in the requirements review, design, installation, maintenance for distributed systems hardware and software primarily focused on discretionary projects. Provides expert level technical assistance and project leadership. Deep understanding of Linux operating systems (i.e., Red Hat, CentOS, Oracle Linux, etc.). May provide Tier 3 senior level support when other avenues are exhausted. Performs the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Planning, documenting, installing, maintaining, and troubleshooting Dell and HP servers and blades, Windows and Linux operating systems, Ansible, and Gitlab, Active Directory, RH IDM, DNS, MS Exchange, PowerShell. Troubleshooting / Managing Runtime Servers, Application Servers
- Installing, configuring, administering, implementing and performance tuning clustered environments.
- Installing and Configuring Mule ESB, Mule Management Console.
- Knowledge of Docker and Kubernetes container orchestration.
- Engineers’ solutions based upon the functional requirements and technical designs as provided by the vendor.
- Architects and designs distributed infrastructure solutions aligned with technology strategy, discretionary projects, and other demands.
- Utilizes 3rd party technology resources and consultants as approved by the Distributed Systems Manager or the Open System Manager and utilizes as needed.
- Shares knowledge and seeks guidance of others in difficult situations.
- Research, test, implement, and document new technologies to improve efficiency, automation, competitiveness, and communication.
- Has solid server, virtualization, storage, network, database, development, and security understanding.
- Recognizes established service level agreements aligned to the solutions delivery process and works to meet those agreements.
- Provides level 3 assistance and expert knowledge when necessary, adhering to existing support processes.
Secondary Duties
May work nights, weekends and holidays as needed.
May be included in an On-Call rotation.
Provides guidance and mentoring to Desktop Services technicians as needed.
SUPERVISORY RESPONSIBILITIES:
Managerial/Supervisory Duties
MINIMUM REQUIRED EDUCATION, EXPERIENCE, & KNOWLEDGE:
Qualifications
Associate's degree or equivalent from a two-year college or technical school; 3 to 5 years related experience and/or training; or equivalent combination of education and experience
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Top Skills
What We Do
We create opportunities for our clients and the communities we serve. We offer a wide array of banking and financial services at locations in Alabama, Florida, Louisiana, Mississippi and Texas.
Through a steadfast commitment to our century-old core values we’ve created a company culture built around respect, diversity and teamwork that recently landed Hancock Whitney on Forbes’ list of America’s Best Midsize Employers.
Our core values are lived out by the actions of our associates throughout our footprint. Commitment to service is not just something that we say on a poster. Its lived out in the actions of the women and men that seek to provide exceptional service every day in our local communities.
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