Note: Fidelity will not provide immigration sponsorship for this position
Senior Systems Engineer
The Associate IT – Platform Engineering is looking for advanced automation engineer with extensive infrastructure knowledge to be a part of our Platform Engineering team that manages Enterprise modern platforms like Intune/Azure AD.
We are a diverse team comprised of highly energetic and driven technologists who believe in the power of innovation and constant collaboration and feel personally accountable for the success of our customers. We believe that small, empowered, self-motivated teams can achieve great things.
Our ever-evolving technology stack is currently Microsoft Intune, SCCM, Windows OS, MS Office Products, Browsers, Windows GPOs, Jamf Pro Suite and PowerShell.
The Expertise We’re Looking For
- 5+ years of experience in Modern Provisioning like Intune autopilot design and management.
- 5+ years of experience in Intune Policy, Configuration Profile and remediation script development/deployment.
- 5+ years of experience in configuring packaging, testing and seamless deployment using modern platforms like Intune.
- 5+ years Patching and Release management using Intune Autopatch technology.
- 5+ years of experience in writing production quality PowerShell and Graph API workflows to automate multiple works flows in Intune/Azure environment.
- Experience designing and implementing cloud-based infrastructure solutions in enterprise environments.
- Experience with End User Experience Management/Monitoring is an added advantage
- Bachelor’s degree preferred Computer Science, Information Systems or related discipline
- Experience with troubleshooting EUC stack-wide engineering issues related to hardware, software, network, and applications.
- Help define and execute a comprehensive proactive self-healing capabilities and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them.
- 3+ years of experience in Apple device management is a huge plus.
- Microsoft certifications, such as Endpoint Administrator Associate or Microsoft 365 Enterprise Administrator, are highly recommended.
The Purpose of Your Role
You will work with a team who is doing for Engineering and Operations of a full stack environment.
How does this role fit into the group? This role will mainly focus on Engineering and Operational work with End User Experience Management and Monitoring.
· You are a Full-Stack Engineer with hands on experience across multiple technology layers including Windows Operating System/Intune/Azure environments.
· You will be responsible for implementing automated detection and remediation tools for the Windows environment
· You are responsible for implementing and operating advanced monitoring solutions across the Enterprise
· Your skills on PowerShell for automation of the product we support is a greatly added advantage
· You are receptive and enthusiastic towards accepting ownership for accomplishing new and challenging assignments and exploring opportunities to grow as a technology professional.
· You thrive on providing the best user experience to the customer.
The Value You Deliver
- Supporting and deploying applications to 140K laptop/desktops
- Working and supporting latest Microsoft Technologies like Intune
- Contributing to stability of the environment by end-to-end monitoring, Ability to triage, execute root cause analysis, and be decisive
- Building experiences-based on Microsoft products like MS Intune, SCCM and Windows OS
- Excellent opportunities for automation
- You would be able to contribute to maintaining stability of our systems by providing strong observability capability thereby helping our customers to have great experience in consuming Fidelity services.
How Your Work Impacts the Organization
Through collaboration with architects and system engineers inside and outside the department, you will build a culture based on Test and Learn that is based on a foundation of customer comes first and innovation is the the only constant in system engineering.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 5+ years of experience with modern provisioning, including Intune Autopilot design and management
- 5+ years of experience with Intune policies, configuration profiles, and remediation script development and deployment
- 5+ years of experience configuring, testing, packaging, and deploying applications using modern platforms such as Intune
- 5+ years of experience with patching and release management using Intune Autopatch
- 5+ years of experience writing production-quality PowerShell and Graph API workflows for Intune and Azure automation
- Experience designing and implementing cloud-based infrastructure solutions in enterprise environments
- Experience troubleshooting enterprise end-user computing issues involving hardware, software, networks, and applications
- Bachelor's degree in Computer Science, Information Systems, or a related discipline
- Experience with end-user experience management and monitoring
- 3+ years of experience in Apple device management
- Microsoft certifications such as Endpoint Administrator Associate or Microsoft 365 Enterprise Administrator
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
