Experience of minimum 10 years of core Windows servers for L3 position.
Must know
- Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services
- DNS troubleshooting
- DHCP knowledge
- Windows Server core troubleshooting (Server performance analysis, BSOD,)
- Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.
- Backup troubleshooting
- Windows cluster troubleshooting & Migration and log analysis.
- Windows patching troubleshooting
- Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases
- Migration - DHCP\AD\File and print server.
- Certificate authority (Root CA / Subordinate CA), IIS website renewals.
- Azure resources management
- Azure AD connect
- ITIL Process
- 24*7 rotation shifts
Good to have
- VMware
- Azure Certification (AZ-104)
- Windows in place Upgradation
- Storage Basic
- Network Basic
- Basic PowerShell Scripting
- Windows vulnerability
- Defender
Roles and Responsibilities
- Providing support to US & Europe customers hence communication should be crisp.
- Interact with customers, end-users and team members.
- Escalation points for lower tier technical teams
- Installation, configuration, maintenance and support for hardware, operating systems and applications
- Participation in completing customer change requests and problem ticket resolution outside of normal business hours.
"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."
Skills Required
- Minimum 10 years experience with core Windows Server environments
- Active Directory architecture, FSMO roles, trusts, replication, Sites and Services
- GPO troubleshooting and Group Policy management
- DNS troubleshooting
- DHCP knowledge and troubleshooting
- Windows Server core troubleshooting (performance analysis, BSOD)
- Server hardware experience (HP, Dell, IBM), Cisco UCS, Blade Servers and RAID troubleshooting
- Backup troubleshooting and recovery processes
- Windows cluster troubleshooting, migration and log analysis
- Windows patching troubleshooting and remediation
- Root Cause Analysis (RCA) for major incidents (P1/P2)
- Migration experience (DHCP, AD, File and Print servers)
- Certificate Authority management (Root CA/Subordinate CA) and IIS website certificate renewals
- Azure resources management and Azure AD Connect
- Familiarity with ITIL processes
- Ability to work 24x7 rotation shifts and support US & Europe customers with clear communication
- Customer interaction, escalation point for lower tier teams, change implementation outside normal hours
- Strong written and verbal communication skills (crisp communication)
- Installation, configuration, maintenance and support of hardware, OS and applications
Ensono Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ensono and has not been reviewed or approved by Ensono.
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Leave & Time Off Breadth — Time off provisions include unlimited PTO, paid volunteer time, and a formal sabbatical program. These offerings provide flexibility for rest, community service, and extended renewal.
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Retirement Support — Retirement support includes a 401(k) with company match as part of the core package. This adds long‑term financial value alongside day‑one eligibility for other coverage.
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Parental & Family Support — Family‑forming coverage and paid parental leave are explicitly included, with adoption and surrogacy reimbursement. These benefits support diverse paths to growing a family.
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What We Do
Ensono helps IT leaders be the catalyst for change by harnessing the power of hybrid IT to transform their businesses. Our broad services portfolio from mainframe to cloud, powered by an intelligent governance platform, is designed to help our clients operate for today and optimize for tomorrow. We are award-winning certified experts in AWS & Azure
Why Work With Us
Our culture is collaborative & results-driven. Curiosity, passion, honesty & reliability are values we live by. Career & professional development is encouraged through promotions, learning opportunities, Ensono University - eTalks, training academies, paid tuition and study leave, quarterly Innovator Awards. Thinking Thursdays (no meetings 8 to 12)
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