About the Business
LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, LexisNexis Risk Solutions | Transform Your Risk Decision Making
About the Role
As a Senior Systems Engineer, you will design, build, and optimize enterprise endpoint services across device management, provisioning, security, and automation. You will play a key role in modernizing the device experience through zero-touch deployment, analytics-driven improvements, and responsible adoption of AI-assisted engineering capabilities. You will provide technical leadership, define engineering standards, and ensure solutions are scalable, supportable, and aligned with enterprise governance.
Responsibilities:
- Provide technical leadership for endpoint engineering services across Windows and macOS platforms.
- Establish engineering standards, governance, and best practices aligned with enterprise objectives.
- Serve as the escalation point for complex technical issues, architecture decisions, and service design challenges.
- Design, implement, and optimize endpoint management solutions using Microsoft Intune, Jamf Pro, Entra ID, Microsoft Graph, and modern management technologies.
- Lead device lifecycle management, including Autopilot, zero-touch deployment, configuration standards, and policy management.
- Develop automation and integrations using PowerShell, Bash, APIs, and orchestration tools to improve service efficiency and consistency.
- Partner with architecture, security, and platform teams to ensure endpoint solutions are secure, scalable, compliant, and operationally effective.
- Drive continuous improvement through telemetry, analytics, proactive remediation, and performance monitoring.
- Maintain accountability for service quality, supportability, platform resilience, and lifecycle management.
- Contribute to governance, risk management, audit readiness, and change control processes.
- Collaborate with Security, Service Desk, ITSM, and engineering teams to implement and support endpoint solutions.
- Translate technical requirements into operational outcomes and drive cross-functional improvements.
- Provide technical mentorship, guidance, and knowledge sharing across the organization.
Required Qualifications
- Jamf 300 certification.
- 5+ years of experience in Endpoint Engineering, Systems Engineering, or a senior technical support role.
- Strong experience with Microsoft Intune, Jamf Pro, Entra ID, and enterprise device management.
- Expertise in Windows endpoint management, including Autopilot and device lifecycle management.
- Experience managing macOS devices in enterprise environments.
- Advanced scripting and automation skills using PowerShell, Bash, APIs, and Microsoft Graph.
- Strong understanding of endpoint security, conditional access, compliance policies, and identity management.
- Experience with telemetry, analytics tools (KQL preferred), and data-driven service improvement.
- Experience designing scalable, resilient, and supportable enterprise solutions.
- Familiarity with ITSM platforms such as ServiceNow.
- Integrate AI copilots to accelerate scripting, troubleshooting, and engineering efficiency
- Design agent-assisted workflows for diagnostics, remediation, and support operations
- Establish human-in-the-loop controls for AI-driven actions impacting users or compliance
- Convert repeatable tasks into governed, scalable automation workflows
- Evaluate emerging AI agent capabilities for EUC use cases and determine where they fit within service boundaries, approval models, and audit requirements.
- Ensure AI processes are explainable, measurable, and aligned to risk and governance standards
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Jamf 300 certification
- 5+ years of experience in Endpoint Engineering, Systems Engineering, or senior technical support
- Strong experience with Microsoft Intune
- Strong experience with Jamf Pro
- Strong experience with Entra ID
- Expertise in Windows endpoint management, including Autopilot and device lifecycle management
- Experience managing macOS devices in enterprise environments
- Advanced scripting and automation skills using PowerShell, Bash, APIs, and Microsoft Graph
- Strong understanding of endpoint security, conditional access, compliance policies, and identity management
- Experience with telemetry and analytics tools (KQL preferred)
- Experience designing scalable, resilient, and supportable enterprise solutions
- Familiarity with ITSM platforms such as ServiceNow
- Ability to provide technical leadership, define engineering standards, and serve as escalation point for complex technical issues
- Experience integrating AI copilots to accelerate scripting, troubleshooting, and engineering efficiency
- Experience designing agent-assisted workflows for diagnostics, remediation, and support operations
- Ability to establish human-in-the-loop controls for AI-driven actions impacting users or compliance
- Experience converting repeatable tasks into governed, scalable automation workflows
- Experience evaluating emerging AI agent capabilities for EUC use cases and aligning them with service boundaries and audit requirements
- Ability to ensure AI processes are explainable, measurable, and aligned to risk and governance standards
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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