Initially, the role may focus on
- Configuring, administering, and improving Confluence, Jira, and JSM, as well as related integrations
- Managing system environments, workflows, schemes, and automations within the Atlassian platform
- Providing support and mentorship to peers, acting as a point of escalation for system decisions and incidents
- Contributing to the Enterprise Technology practices and standards by creating and maintaining program and team artefacts, such as requirements and process maps
Here are some of the things we're looking for, for this role
- You will have a strong background in the Atlassian toolset, including Confluence, Jira, and Jira Service Management (JSM)
- You will bring strong, hands-on experience in business requirements gathering and solution delivery, ideally within Agile delivery teams
- You will demonstrate strong analytical, evaluative, and problem-solving skills, translating objectives into clear, actionable requirements and success measures
- You will be confident in engaging with and managing senior stakeholders and vendors, leading through influence and managing priorities collaboratively
- You will have proven capability in mentoring and leadership, helping to foster a collaborative and customer-centric culture
Top Skills
What the Team is Saying
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
