Senior Systems Analyst

Position Description: 

Develops and maintains Application Program Interfaces (APIs) to enhance the digital experience in the financial services industry. Uses systems development methodologies to develop systems solutions using SQL. Builds software product features and services within system development lifecycle environments. Builds automation pipelines by leveraging Continuous Integration and Continuous Delivery (CI/CD) tools. Provides primary operational support and engineering for multiple medium size, distributed software applications using high-level programming languages -- JSON, SOAP, and REST. Troubleshoots and resolves production issues using organizations tools -- JIRA and AgileCraft. Executes analysis for medium-sized projects. Documents requirements and creates specifications, and makes design recommendations for medium-sized projects. 

Primary Responsibilities: 

• Works with business partners and technology partners to identify, review, define, interpret, and clarify scope of work in terms of business and/or system requirements and processes. 

• Contributes to the analysis strategy for technology projects culminating in the creation of documentation to support project needs. 

• Recommends changes to existing systems design to achieve requirements, and recommends designs for new systems based on requirements. 

• Documents objectives, use cases, requirements, and specifications. 

• Monitors documentation standards and best practices. 

• Recommends traceability improvements. 

• Establishes project plans for projects of moderate scope, and works on multiple projects concurrently. 

• Works directly with the user community for project definition. 

• Communicates project plan information, objectives, and deliverables to the team. 

• Works on complex assignments and on multiple phases of a project. 

• Assists in defining analysis strategy. 

• Writes business cases for review. 

• Identifies and records risks, issues, dependencies, and assumptions in accordance with project standards. 

• Participates in the review and validation of Quality Assurance test plans to ensure requirements have been met. 

Education and Experience: 

Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Senior Systems Analyst (or closely related occupation) analyzing and designing payroll domain APIs to integrate financial data between multiple data sources. 

Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and one (1) year of experience as a Senior Systems Analyst (or closely related occupation) analyzing and designing payroll domain APIs to integrate financial data between multiple data sources. 

Skills and Knowledge: 

Candidate must also possess: 

• Demonstrated Expertise (“DE”) performing end-to-end API testing using REST and SOAP services in POSTMAN based on business and client requirements; and analyzing and updating API process documentation. 

• DE collaborating with stakeholders to establish key performance indicators (KPIs) to measure the effectiveness of business operations; providing management with actionable insights for strategic decision-making; and conducting regular data analysis to identify trends, patterns, and opportunities for optimization, guiding continuous improvement initiatives and driving business performance. 

• DE designing and implementing dashboards reports from various systems and data sources using ETL methods; querying data for visualization using SQL; and developing Power BI and Excel reports for business performance and services to impact management decision making process. 

• DE developing dashboard reports including graphical visualization pointing to Routing and Planning (RP), ERP and payroll applications and ODBC objects; and automating the reporting process using Power BI, SSRS and Excel from RDBMS databases -- SQL and Oracle. 

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