Fidelity will not provide immigration sponsorship for this position.
Job Description:The Workplace Investing (WI) Systems group is looking for a passionate System Analyst to support our outbound team. Our engineering team is innovative, diverse, passionate and driven.
This position will be based full-time in Durham, NC, but we are open to hire in Westlake, TX.
The Team:
As a Systems Analyst on the team, you will be encouraged to quickly gain understanding of all the components of our mainframe applications and will work with the team to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles. You will partner with other members on the team to accelerate value delivery, by acting as a change agent, role model, and teacher. You will support them as they mature in their understanding and application of best practices and remove impediments for successful progression.
The Expertise You Have:
- 3 plus years professional experience as a Systems Analyst for software solutions
- Deep knowledge of scrum tools – Jira
- Excellent systems analysis skills
- Demonstrable experience developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems.
- Experience in Mainframe development using COBOL.
- Knowledge of DB2, JCL, VSAM
- Knowledge of SAS, LINUX and DB2 application
- Experience working with APIs.
- Knowledge of Python programming
- Exposure to Distributed Technology like JAVA, Angular will be an added advantage.
- Knowledge of SQL, File-aid, SPUFI and Platinum is helpful.
- Domain knowledge of Retirement Services is a plus.
The Skills You Bring:
- Ability to mentor coach teams and individuals across contrasting functions, experiences, and geographies
- Ability to influence behavior without having organizational hierarchy.
- Strong analytical, problem solving and change management skills.
- Ability to brainstorm with teams on solutions to address challenges and roadblocks.
- Excellent communication and people-interaction skills
- Organized and disciplined nature and continuous improvement mentality
- Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
- Ability to rapidly assimilate business processes, goals and objectives and distill them into well-defined stories/requirements.
- Flexibility to adjust your work schedule to accommodate both U.S. and India-based teams and associates.
- Knowledge of technical solutions and back-end systems
The Value You Deliver
- This System Analyst will play a Mainframe Analyst in US.
- The Outbounds Mainframe Analyst is a key member in Feedback Application in the Data Exchange Outbound Space.
- While adhering to established processes and procedures, the Analyst will collaborate closely with all partners supporting some of the existing applications and bring in more efficiency while working on each of the applications.
- Ensure the technology team builds the right software solutions and components to improve customer experience.
- Facilitate flow of requirements from the business to the technology team.
- Reduce requirements and design risk and resulting costs associated with rework and redesign.
- Exercise a passion for keeping your knowledge up to date with the latest and greatest tech tools.
- Help maintain a high-level of integrity in the team.
- Take ownership and accountability for figuring out what needs to be done and ensuring the team delivers committed work.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- At least 3 years of professional experience as a Systems Analyst for software solutions
- Deep knowledge of Jira and Scrum tools
- Excellent systems analysis skills
- Experience developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
- Experience with mainframe development using COBOL
- Knowledge of DB2, JCL, and VSAM
- Knowledge of SAS, Linux, and DB2 applications
- Experience working with APIs
- Knowledge of Python programming
- Ability to mentor and coach teams and individuals across functions, experience levels, and geographies
- Ability to influence behavior without formal organizational authority
- Strong analytical, problem-solving, and change-management skills
- Excellent communication and interpersonal skills
- Ability to rapidly understand business processes and translate them into defined stories and requirements
- Knowledge of technical solutions and back-end systems
- Exposure to distributed technologies such as Java and Angular
- Knowledge of SQL, File-Aid, SPUFI, and Platinum
- Domain knowledge of retirement services
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
