Senior Systems Analyst - Remote

Posted Yesterday
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Hiring Remotely in Plymouth, MN, USA
In-Office or Remote
92K-164K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Implement, configure, test, and administer Epic-based healthcare systems; analyze business needs; design workflows, interfaces, and data mappings; manage medium/large projects; lead vendor and stakeholder interactions; produce documentation and prototypes; troubleshoot incidents and champion innovation.
Summary Generated by Built In
Requisition Number: 2361729
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Implements, modifies, tests and administers complex business systems and applications
  • Troubleshoots and resolves issues (both user reported and vendor reported)
  • Helps manage service incidents and requests
  • Serves as a subject matter expert for technical configuration and integrations
  • Conducts analysis of business and users needs to provide appropriate systems solutions
  • Designs screens, workflows, reports, interfaces, etc. and prepares specifications for system changes
  • Lead meetings and direct team problem solving sessions
  • Manages medium and large projects
  • Develops solutions from concept to completion
  • Champions new and innovative ideas to address business units/system barriers or opportunities
  • Point of contact for technical questions or issues from vendors
  • Communicates internally and externally with all levels of employees including senior management
  • Champions new and innovative ideas to address business units/system barriers or opportunities
  • Collaborates with team members and teams from other capability sub-domains to problem solve or manage projects
  • Manages multiple projects with varying timeframes
  • Performs basic cost benefit analysis and/or build vs. buy analysis
  • Participates in RFPs
  • Develops robust documentation of solutions including networking, Epic build, and architecture
  • Plans for and documents data transformation and mapping
  • Develops use case descriptions and diagrams
  • Develops and presents conceptual and functional models and prototypes to users for analysis and evaluation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Undergraduate degree or equivalent experience
  • 1 or more Epic Certifications; EpicCare Ambulatory
  • 3+ years of relevant work experience in business analysis or related role within the healthcare industry
  • Proven experience working with operational stakeholders and/or external vendors
  • Direct experience working with Epic in a technical build role

Preferred Qualifications:
  • Direct experience working with Epic in a technical build role
  • Experience working with HL7, FHIR, and APIs
  • Experience with vendor management

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Undergraduate degree or equivalent experience
  • 1 or more Epic Certifications
  • EpicCare Ambulatory certification
  • 3+ years relevant work experience in business analysis or related role within the healthcare industry
  • Proven experience working with operational stakeholders and/or external vendors
  • Direct experience working with Epic in a technical build role
  • Experience working with HL7, FHIR, and APIs
  • Experience with vendor management

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Healthcare Strength Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
  • Parental & Family Support Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
  • Retirement Support Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
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Atlanta, GA
Baltimore, MD
Bengaluru, India
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Minneapolis, MN
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Washington, DC
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