The Senior Systems Analyst (Operations) is responsible for supporting the day-to-day operations, maintenance, monitoring, and reliability of complex enterprise systems. This role focuses on system stability, batch processing, application performance, infrastructure support, and incident resolution across cloud and on-premise environments.
Install, configure, manage, and support Informatica PowerCenter, including mappings, workflows, jobs, and ETL processes
Assess the impact of system upgrades and perform troubleshooting related to Informatica components
Identify and resolve system outages, installation issues, and application errors in Java-based applications running in AWS
Generate, install, and manage SSL certificates and PGP keys
Configure and manage batch schedules using Control-M or equivalent scheduling tools
Restore services and manage users, access controls, and governance processes
Configure, maintain, and troubleshoot Red Hat JBoss, Fuse, Apache, and Tomcat servers
Perform system troubleshooting by reviewing application and system logs using tools such as Splunk
Read, understand, and enhance scripts related to applications, batch jobs, and web services
Work with CI/CD tools such as Jenkins to automate code check-in and build processes
Monitor and configure application performance and alerting tools
Support production releases and ensure compliance with change management standards
Perform scheduled maintenance activities, including patching, tuning, and backups
Execute and monitor daily batch operations, including evenings, weekends, and holidays as required
Perform capacity planning and scalability analysis
Manage incidents and change requests using tools such as JIRA Service Desk
Participate in on-call and rotation-based shift coverage
RequirementsMinimum Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field
Minimum 3 years of experience performing Informatica PowerCenter operations, administration, or troubleshooting
Minimum 3 years of experience as a batch operator using Control-M or equivalent tools
Minimum 2 years of experience working with PostgreSQL or similar database environments
Experience supporting healthcare, insurance, or health and human services systems
Demonstrated analytical skills and experience working in complex system environments
Experience with application and batch integration
Familiarity with databases and SQL functions
Strong collaboration and communication skills across technical teams
5+ years of experience supporting daily operations of complex enterprise systems
5+ years of experience managing batch job configurations and schedules
Experience troubleshooting application issues in JBoss/Tomcat environments hosted on AWS
Experience supporting large-scale infrastructure and providing risk mitigation recommendations
Experience configuring and managing Control-M or similar batch tools
Experience managing cloud-hosted web-based systems
Working knowledge of Electronic Data Interchange (EDI) operations
Understanding of Java runtime concepts such as heap memory, garbage collection, and thread management
Experience working within structured project management and change control frameworks
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field
- Minimum 3 years performing Informatica PowerCenter operations, administration, or troubleshooting
- Minimum 3 years experience as a batch operator using Control-M or equivalent tools
- Minimum 2 years experience working with PostgreSQL or similar database environments
- Experience supporting healthcare, insurance, or health and human services systems
- Experience with application and batch integration
- Familiarity with databases and SQL functions
- Strong collaboration and communication skills across technical teams
- Experience configuring, maintaining, and troubleshooting Red Hat JBoss, Fuse, Apache, and Tomcat servers
- Experience reviewing application and system logs using tools such as Splunk
- Experience with CI/CD tools such as Jenkins to automate code check-in and build processes
- Ability to generate, install, and manage SSL certificates and PGP keys
- Experience troubleshooting Java-based applications running in AWS
- 5+ years supporting daily operations of complex enterprise systems
- 5+ years managing batch job configurations and schedules
- Experience supporting large-scale infrastructure and providing risk mitigation recommendations
- Working knowledge of Electronic Data Interchange (EDI) operations
- Understanding of Java runtime concepts such as heap memory, garbage collection, and thread management
- Experience working within structured project management and change control frameworks
What We Do
Angarai International, Inc. is a professional management consulting firm specializing in enterprise transformation and oversight services. The organization provides business advisory and innovative solutions, partnering with local, state, and federal entities to drive organizational change. They focus on project management and professional management solutions to assist clients in achieving strategic objectives and improving operational efficiency.
