Senior Support Engineer

Reposted 5 Hours Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Biotech
The Role
The Senior Support Engineer manages technology operations, supports hardware and service desk functions, coordinates projects, and enhances production control systems.
Summary Generated by Built In

Job Characteristics: Responsible for a variety of tasks including directing and monitoring technology operations, supporting hardware, providing service desk supports, as well as providing tools, process and expertise enabling application development teams to achieve objectives and to navigate application code within Development, Stage/QA, & Production environments. Competent in most phases of production control. Creates and modifies production procedures and standards. Runs, restarts and schedules priorities of new production control systems. Develops and maintains overall knowledge of users needs. May be responsible to use analytical skills to determine problems and repair systems. On call for problem determination and resolution. Acts as a project coordinator with other programming or systems staff for special projects. May advise on organizational, procedural, and work-flow plans, methods and procedures analysis. May analyze the results of monitoring the scheduling system(s) and recommends changes to improve processing and utilization.
Education/Work Experience: Typically requires a degree and 5-8 years experience; or no degree and 9-12 years combined education and equivalent work experience (typically 1 year experience = 1 year education).
Independence Level/Reports to: Applies advanced knowledge of job area typically obtained through advanced education and work experience. Leads projects/research with moderate complexity. May provide coaching and review the work of lower-level professionals. Normally reports to Manager.

Skills Required

  • Degree and 5-8 years experience or no degree and 9-12 years equivalent work experience

Ecolab Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.

  • Retirement Support Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
  • Healthcare Strength Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
  • Parental & Family Support Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.

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The Company
HQ: St. Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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