Senior Support Assistant- Research

We are recruiting for a motivated Senior Support Assistant- Research to join our team!

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Department

Research Operations

Job Summary
Coordinates and provides oversight for various research related projects as assigned, working on large, multiple or multi-site projects that focus on a variety of topics related to health and healthcare services. Mentors and supervises staff conducting participant and data management activities, monitoring for compliance with protocol, regulatory and Denver Health policies. Research administration duties may include development of study and regulatory materials, protocols and procedures, supervision/training/coaching junior team members in research and protocol activities, and acting as the escalation point of contact for study team and participants. Financial management duties may include budget preparation, purchasing/contracting and monitoring expenditures against budget. Additional research duties may include conducting literature reviews, program/financial reporting, dissemination of results/publication, assisting with development and submission of grant proposals, and assisting with process improvement activities. Operations duties may include management and organization of facilities and unit needs, staff training and education support and assisting with process improvement activities.
Essential Functions:

• Coordinates all research activities for large, multiple or multi-site projects, monitoring for compliance with protocol, regulatory and Denver Health policies. (20%)
• Confirms protocol eligibility and subject confidentiality, while treating participants with courtesy, dignity, empathy and respect though all verbal and non-verbal communications. (20%)
• Confirms data protections are in place in compliance with protocol, regulatory and Denver Health policies. (15%)
• Coordinates research administration activities, including development of study and regulatory materials, protocols and procedures, supervision/training/coaching junior team members in research and protocol activities, and acting as the escalation point of contact for study team and participants. (15%)
• Assists with financial administration activities, including budget preparation, purchasing/contracting and monitoring expenditures against budget. (10%)
• Additional duties may include conducting literature reviews, program reporting, dissemination of results/publication, assisting with development and submission of grant proposals, and assisting with process improvement activities. (10%)
• Builds and maintains good relationships with research teams, collaborators and colleagues, including coaching and training junior team members in research and protocol activities. (10%)

Education:

• High School Diploma or GED with 4-6 years of related experience Required or
• Bachelor's Degree with 1-3 years of related experience

Work Experience:

• 4-6 years or 1-3 years of related experience with Bachelor's Degree Required

Licenses:

Knowledge, Skills and Abilities:

• Excellent interpersonal skills to interact with team and participants
• Must be comfortable working with diverse populations.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Knowledge of protocol adherence, advanced research methods and rules of patient confidentiality.
• Knowledge of database programs, advanced data analysis practices and synthesis of findings
• Knowledge of regulatory, financial, staff, and continuous improvement best practices.
• Knowledge of ‘full life cycle’ grant administration activities.
• Demonstrated ability to work independently with minimal supervision and step into a leadership role when needed.
• Demonstrated ability to communicate effectively across many audiences and mediums

Shift

Work Type

Regular

Salary

$23.15 - $31.32 / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.