Senior Supply Planner

Who We Are

Parenting isn’t picture-perfect. It’s messy, hilarious, exhausting, and life-changing — sometimes all before noon. That’s where we come in.

Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker — the NoseFrida — and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond.

We don’t shy away from the stuff no one else wants to talk about — nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable.

 You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle.

Under Hirschhorn’s leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we’re helping parents everywhere feel a little more human and a little less alone.

How You Will Make an Impact

Frida is looking for a Sr. Supply Planner to join our Operations team and help address supplier issues, monitor performance, and implement strategic initiatives to ensure supply continuity. The Sr. Supply Planner will thrive in a dynamic, fast-paced, and entrepreneurial environment.

Responsibilities to include:

Inventory Management

• Develop and maintain optimal inventory targets by product and season
• Submit and manage Purchase Orders with suppliers, ensuring on time, on quality delivery
• Evaluate cost/benefit of forward buys, price breaks, and other inventory opportunities
• Run monthly cross-functional Buy/S&OP meeting to review upcoming purchases and inventory levels with broader team

Supplier Management 

• Address supplier issues, performance, and strategic initiatives to ensure supply continuity

• Maintain quality standards and ensure compliance with customers’ factory requirements
• Provide forecasts to suppliers to support their planning and resource management
• Communicate cross-functionally to ensure new product launches have inventory to hit timelines
• Drive continuous innovation for improvement in safety, quality, and cost metrics

Inbound Logistics Management

• Work with our international and domestic freight vendors to forecast demand, optimize cost vs. service, and ensure on-time delivery of goods
• Ensure all shipping, customs, and other documentation are accurate and timely - ( Logistics team is directly responsible for this, Supply Planner only ensure that Logistics has the correct information)
• Monitor and report on freight forwarder performance. ( Logistics team is directly responsible for this, Supply Planner only ensure that Logistics has the correct information)
• Provide warehouse, sales, and marketing teams with information on incoming shipments
• Conduct rate negotiations to ensure costs are competitive for the services required - ( Logistics team is directly responsible for this, Supply Planner only ensure that Logistics has the correct information)

Allocation Management

• Determine Intra-network transfers for customer order fulfillment
• Facilitate cross functional alignment between warehouse operations, sales planning and customer order management on fulfillment on priorities
• Identify short term shortages and potential solutions to meet OTIF metrics

Performance Management and Key Projects 

• Lead and participate in cross-functional teams to deliver strategic initiatives across the business
• Drive collaboration to solve issues and deliver continuous improvement to meet company goals
• Implement process improvements and tools that will enable long-term company growth
• Report monthly on Key Performance Indicators across the Supply Chain and Operations
• Other projects as assigned

What You Will Need

• Bachelor’s degree in operations, supply chain, industrial engineering, finance or equivalent work experience
• 4-5+ years of relevant experience
• Ability to use advanced Excel skills to drive decisions
• Advocate for product excellence and quality above all else
• Possess strong analytical skills with the ability to make data, drive decisions and communicate to others
• Ability to prioritize, organize, and manage multiple tasks simultaneously with great attention to detail
• Ability to recognize opportunities and then identify, recommend, and implement improvements
• Excellent written and verbal communication
• Strong organizational and multitasking skills with high attention to detail
• A self-starter with an ability to complete tasks both independently and collaboratively as part of a team
• Ability to travel domestically and internationally (~5-10% travel)

Who You Will Work With

Frida is an organization that values collaboration and community. As the Sr. Supply Planner, you will work closely with Supply Chain, Fulfillment, Sales Planning, and Finance teams.

Our Ways of Working

Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays.

Why You Will Love Working at Frida

• Robust health benefits including:
• Comprehensive medical, vision, and dental plans
• Employer paid life insurance
• Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability
• FSA & HSA
• 401k matching up to 4% with immediate vesting
• Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater
• Flexible paid pregnancy and parental leave
• Weekly wellness programming including manicures & pedicures, massages, and carwashes
• Dog friendly office - feel free to bring your best buddy with you to work!
• Learning & development opportunities for professional and personal growth
• Company-wide events & outings- we know how to throw a party! Team engagement is at the epicenter of our culture, whether it’s getting together for our annual Fam Jam bash or giving back to our community through a day of service
• Exclusive employee product discounts