Senior Subrogation Specialist
Work Location- Remote- United States
US Salary Range- $50k-$52k
https://www.exlservice.com/us-careers-and-benefits
The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
We are seeking a skilled and detail-oriented Subrogation Adjuster to join our
dynamic team. As a Subrogation Adjuster, you will play a crucial role in the
insurance claims process by investigating and recovering losses from responsible
parties on behalf of our clients. You will analyze complex situations, negotiate
settlements, and collaborate with various stakeholders to ensure efficient and
successful subrogation outcomes.
Responsibilities
Investigate and evaluate insurance claims to determine liability and subrogation potential.
Analyze policy language, contracts, and relevant laws to assess subrogation rights and recovery opportunities.
Collaborate with internal and external stakeholders, including policyholders, legal professionals, and other insurance carriers, to gather essential information and documentation.
Review reports, photos, statements, and other evidence to build a comprehensive case for subrogation.
Communicate effectively with all parties involved to negotiate settlements and ensure a fair and timely resolution.
Maintain accurate records of claim activities, correspondence, and recovery efforts.
Utilize claims management systems and software to document and track progress.
Stay updated on industry trends, regulations, and legal developments that could impact subrogation efforts.
Assist in the development of strategies and best practices to enhance subrogation outcomes and efficiency.
Provide excellent customer service to policyholders and other stakeholders throughout the subrogation process.
Collaboration with internal departments
Handle special projects and assignments related to subrogation as required.
Handling of more complex files, and files amount to more than $15k paid.
Provide timely and accurate updates to the client via written and verbal communication.
QualificationsBachelor's degree in a relevant field or equivalent work experience is a plus.
Prior experience in subrogation, insurance claims, or a related field is required.
Strong knowledge of insurance policies, contracts, and relevant legal regulations.
Excellent analytical and problem-solving skills.
Effective negotiation and communication abilities.
Detail-oriented with exceptional organizational skills.
Proficiency in using claims management software and Microsoft Office suite.
Ability to work independently and within a team environment.
Skills Required
- Prior experience in subrogation, insurance claims, or a related field
- Strong knowledge of insurance policies, contracts, and relevant legal regulations
- Excellent analytical and problem-solving skills
- Effective negotiation and communication abilities
- Detail-oriented with exceptional organizational skills
- Proficiency using claims management software and Microsoft Office
- Ability to work independently and within a team environment
- Bachelor's degree in a relevant field or equivalent work experience
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
