About the Role
Uber Delivery is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with US&C Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.
The Senior Strategic Operations Manager role is a high-impact opportunity to shape the growth of Uber Eats’ largest enterprise partners. You will work directly with some of the biggest restaurant brands on the platform, using data and strategic insight to drive step-change improvements in both commercial performance and operational excellence.
This role goes beyond traditional operations. It requires diagnosing complex business challenges, influencing cross-functional stakeholders, and translating analytics into clear, actionable strategies. Success in this position demands strong problem-solving, advanced analytical thinking, disciplined execution, and the ability to present data-driven recommendations & influence senior leaders at our partner brands.
What You’ll Do:
- Structure difficult/ambiguous problems, drive analysis, and socialize insights with key stakeholders
- Develop best-in-class tools, insights, and processes to effectively scale operations across our partner organizations
- Develop analytical frameworks to project, generate, and prioritize business initiatives
- Work cross-functionally to drive decisions that require alignment
Basic Qualifications
- 4+ years of relevant experience in strategy, consulting, analytics, tech, finance, or related field.
- SQL proficiency
- Bachelors degree
Preferred Qualifications
- Expertise in using SQL, and other analytics tools
- Strong attention to detail and commitment to data accuracy
- Demonstrated ability to translate data into clear, actionable insights for non-technical audiences
- Demonstrated ability to own workstreams end-to-end and drive execution across stakeholders
- Tenacious problem-solver who is comfortable navigating ambiguity and finding a path forward
- Proven ability to balance multiple workstreams and consistently deliver against deadlines in a fast-paced environment
- Strong cross-functional stakeholder management
- Experience working with senior stakeholders across different functions, and comfortable with presenting to senior audiences
- Experience leveraging AI tools to accelerate analysis and generate insights
For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 4+ years of relevant experience in strategy, consulting, analytics, technology, finance, or a related field
- SQL proficiency
- Bachelor's degree
- Expertise using SQL and other analytics tools
- Strong attention to detail and commitment to data accuracy
- Ability to translate data into clear, actionable insights for non-technical audiences
- Ability to own workstreams end-to-end and drive execution across stakeholders
- Problem-solving ability and comfort navigating ambiguity
- Ability to balance multiple workstreams and deliver against deadlines
- Strong cross-functional stakeholder management
- Experience presenting to senior stakeholders across different functions
- Experience leveraging AI tools to accelerate analysis and generate insights
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
-
Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
-
Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
-
Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Gallery
