Job Title: Senior Business Performance Analyst
Reports To: CFO
About the Role
We seek a highly analytical, tech-savvy Senior Business Performance Analyst to drive data-driven decision-making and optimize business operations. This role plays a key part in shaping performance metrics, monitoring trends, and enhancing forecasting and strategic planning. Candidates should have a strong technical background with experience in SaaS and payment processing industries (Fintech).
Job Summary
As a critical member of the finance team, the Senior Business Performance Analyst will analyze and interpret complex data to inform strategic decisions. This role requires proficiency in Excel, financial modeling, and data analytics. The ideal candidate will thrive on uncovering actionable insights and driving business growth.
Key ResponsibilitiesBusiness Performance Analysis
- Analyze key performance metrics across business lines, including SaaS product performance, payment processing, and sales.
- Identify drivers of growth and areas for improvement.
Advanced Excel & Financial Modeling
- Build financial models, forecasts, and budgets to support decision-making.
- Use advanced Excel skills for data manipulation, ensuring accuracy and integrity.
Data Analytics and Reporting
- Create detailed reports and dashboards using SQL and BI tools like Power BI.
- Deliver actionable insights into business performance.
Trend Identification and Analysis
- Monitor business trends and provide data-driven recommendations.
- Proactively propose strategies to improve outcomes.
Weekly & Monthly Performance Monitoring
- Prepare and present performance reports, highlighting key metrics and trends.
- Collaborate with teams to understand underlying causes and suggest improvements.
Financial & Business Strategy Support
- Work with the CFO to develop in-depth analysis and presentation decks for the executive team and board of directors.
Attention to Detail & Data Integrity
- Ensure data accuracy and maintain consistency in reporting and analysis.
Process Improvement & Efficiency
- Automate reporting processes and improve efficiency through advanced tools and techniques.
QualificationsEducation
- Bachelor’s degree in Finance, Economics, Business, or a related field (Master’s degree preferred).
Experience
- 5+ years in business performance analysis, financial modeling, or data analytics.
- Experience in SaaS or payment processing industries preferred.
Technical Skills
- Advanced Excel proficiency for modeling and data manipulation.
- Strong SQL skills for querying large datasets.
- Experience with Power BI or similar visualization tools.
Analytical Skills
- Expertise in analyzing large datasets and developing accurate financial models.
- Ability to provide actionable business insights.
Business Acumen
- Deep understanding of SaaS business models and payment processing metrics (MRR, ARR, churn, etc.).
- Knowledge of financial statements and performance metrics.
Problem-Solving & Critical Thinking
- Strong ability to identify issues and propose actionable solutions.
- Data-driven approach to decision-making.
Communication Skills
- Clear written and verbal communication for explaining complex insights to senior leadership.
Attention to Detail
- Meticulous approach to ensuring accuracy in all reports and financial models.
Preferred Qualifications
- Experience with BI platforms like Tableau or Looker.
- Familiarity with financial and operational KPIs for SaaS and payment processing.
- Proven track record in a high-growth, fast-paced environment.
Why You’ll Love Working Here
Generous PTO: 15 accrued PTO days plus 10 company holidays annually.
Health & Wellness: Comprehensive healthcare, dental, and vision plans.
Exclusive Perks: Discounts through TicketsAtWork, $30/month for Vagaro services, and $50/month microkitchen stipend.
Food Perks: Complimentary DoorDash DashPass subscription.
Growth Opportunities: College Assistance Reimbursement, EAP programs, and LinkedIn Learning access.
Financial Security: 401k with 4% matching and optional life insurance.
Stay Active: Access to on-site gym, flavored water dispensers, and basketball courts.
About the Company
Vagaro, Inc. develops an all-in-one business management platform for salon, spa, and fitness industries. With 180,000+ professionals and 80,000+ businesses using our cloud-based software, Vagaro empowers businesses to manage operations seamlessly and helps consumers book services conveniently.
Learn more: Vagaro
Equal Opportunity Employer
Vagaro is an Equal Opportunity and affirmative action employer. We value inclusivity and ensure individuals are evaluated without discrimination based on legally protected characteristics.
Privacy Policy
Your Privacy Matters!
Before applying, please review our Employee and Applicant Privacy Notice to understand how we collect, use, and protect your personal information.
By submitting your application, you acknowledge that you have read and understood this notice.
Top Skills
What We Do
Vagaro Inc. is a leading business management platform and online marketplace that powers the needs of the beauty, fitness and wellness industries. More than 178,000 service professionals across the U.S., Canada, the U.K. and Australia use Vagaro to manage, market and grow their business. The platform runs on any device and has the ability to accept online bookings, schedule clients, run marketing campaigns and manage overall business operations. Payment processing is seamlessly integrated into the platform and engineered to support fully contactless payment methods. Consumers choose Vagaro to search for and book wellness services on any device. In 2020, more than 76 million appointments were booked through Vagaro.
Headquartered in Pleasanton, CA, the office is close to the 580, 680, BART station, many great restaurants, and two fantastic downtowns. Bike into work, have a fresh cappuccino, and enjoy plenty of snacks from our fully stocked kitchen. Furthermore, you can settle in with your friendly colleagues and enjoy your workday with a collaborative team in a rapidly growing company.
Come and join Team Vagaro! We are hiring. Apply for a job today. https://sales.vagaro.com/careers