We’re looking for a Senior Strategic Alliances Manager to be responsible for driving the full lifecycle for a book of Hootsuite’s strategic partnerships. This includes sourcing, negotiating, managing and expanding a book of Hootsuite’s most strategic partnerships that accelerate Hootsuite’s growth agenda, including Social Networks and large software Partnerships. This is a dynamic role where you will hunt (business development) and nurture (relationship management) a book of strategic partnerships. This role is open to applicants located in the USA. In this role, you will report to the Senior Director, Strategic Partnerships & Business Development.
- Establish, grow and nurture relationships across the organization at the partner manager level for named partners; maintain and expand official partnership badges, status and relationships with strategic partners
- Build, strategize, execute joint business plans (JPB) for named partners. This includes alignment on company objectives and analysis on the assessed costs, potential revenue, and other benefits that help support Hootsuite OKRs and growth agenda
- Establish joint value propositions and identify channel opportunities and new revenue streams. Specifically sourcing, managing and negotiating any revenue generating initiatives and commercial agreements between Hootsuite and your named partners.
- Drive customer facing alignment with strategic partners, including co-marketing, MDF, PR and thought leadership opportunities.
- Drive and execute company- wide strategic initiatives and partnership programs, working closely with cross functional teams (product, legal, marketing, sales etc) to communicate the impact of Hootsuite’s strategic partnerships
- Be the subject matter expert on all things related to your named strategic partners and be an internal champion, staying up to date on the latest social media and digital marketing industry trends
WHAT YOU’LL NEED:
- Extensive relevant experience in a mix of sales, channel or partnerships, venture capital, consulting or corporate/ business development roles
- A proven history of recruiting and motivating partners with industry leading technologies.
- Expertise in building and managing strategic strong relationships, with both external stakeholders and internal stakeholders
- Ability to influence management and Hootsuite Leadership Team decisions and gain buy-in from key stakeholders on your partner strategy
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
- Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
- Willingness to travel on occasion to attend industry events, and onsite with Partners for QBRs
WHO YOU ARE:
- Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-CK1
What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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