We are seeking a Senior Storage Engineer to lead operational, testing, and documentation activities across enterprise storage and networking infrastructure, with a primary focus on Dell EMC PowerFlex, Dell EMC PowerMax (PMAX), and Dell Switches. The ideal candidate will be hands-on with operational tasks, resilience/failure testing, performance tuning, and producing high-quality technical documentation (SOPs, LLDs, and diagrams).
Key ResponsibilitiesCore Platforms- Perform day-to-day operational tasks on PowerFlex, PMAX, and Dell Switches.
- Produce and maintain technical diagrams and documentation using Visio.
- Create and restore snapshot copies.
- Simulate port/path failures and validate host multipathing behavior (e.g., cable removal scenarios).
- Test single power supply failure scenarios (e.g., power cable removal) and validate system resilience.
- Export and restore Unisphere configuration backups.
- Confirm alert visibility and accuracy within the Unisphere dashboard (e.g., validating power failure alerts).
Develop and maintain Standard Operating Procedures covering:
- Recovery procedure validation (volume recreation, masking remapping)
- Capacity utilization monitoring
- New volume creation
- LUN masking and mapping
- Unmasking and deletion of volumes
- Configuration of service levels (Diamond/Platinum/Gold/Silver)
- Performance monitoring (per box, per LUN, per host)
- Patch installation procedures
- Configuration file backups
- Log collection procedures
- Debug and troubleshoot syslog configuration between PMAX and the client syslog server.
- Document LUN-per-port mapping as part of Low-Level Design (LLD) deliverables.
- Review LUN-per-port mapping for Front-End port load balancing.
- Review PMAX ports for errors and performance issues.
RequirementsRequired Skills & Qualifications
- Proven hands-on experience with Dell EMC PowerMax (PMAX) administration and operations.
- Experience with Dell EMC PowerFlex in operational/support capacity.
- Working knowledge of Dell networking/switching infrastructure.
- Strong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levels.
- Experience with Unisphere for PowerMax management.
- Proficiency in Visio for technical documentation and diagramming.
- Strong documentation skills — able to write clear, structured SOPs and LLDs.
- Experience with syslog configuration and troubleshooting.
- Familiarity with performance monitoring and capacity planning on enterprise storage arrays.
- Dell EMC certifications (e.g., PowerMax, PowerFlex specialist certifications).
- Prior experience in a client-facing or managed services environment.
- Experience supporting telecom or large enterprise environments.
Skills Required
- Hands-on experience with Dell EMC PowerMax administration and operations.
- Experience with Dell EMC PowerFlex in operational/support capacity.
- Working knowledge of Dell networking/switching infrastructure.
- Strong understanding of SAN concepts: multipathing, LUN masking/mapping, snapshots, service levels.
- Experience with Unisphere for PowerMax management.
- Proficiency in Visio for technical documentation and diagramming.
- Strong documentation skills to write clear SOPs and LLDs.
- Experience with syslog configuration and troubleshooting.
- Familiarity with performance monitoring and capacity planning on enterprise storage arrays.
- Ability to perform resilience/failure testing and validate host multipathing behavior.
- Ability to produce and maintain technical diagrams and configuration backups.
- Experience validating alerts and Unisphere dashboard accuracy.
- Experience with patch installation procedures on storage arrays.
- Experience documenting LUN-per-port mapping and front-end port load balancing.
- Reviewing PMAX ports for errors and performance issues.
- Dell EMC certifications (e.g., PowerMax, PowerFlex specialist certifications).
- Prior experience in a client-facing or managed services environment.
- Experience supporting telecom or large enterprise environments.
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