About this opportunity:
The Head of Local Administration Services for Customer Unit Northern Middle East (NME) and Kingdom of Saudi Arabia (KSA) reports to the Head of EMEA BCS PaT, Local Administration and Risk Management and is a member of this Unit's Leadership Teams. The Head of Local Administration CU NME & KSA will oversee the administrative operations across countries in CU. This role involves managing a diverse team of local administration managers, ensuring compliance with regional policies, and fostering efficient administrative practices to support the organization's objectives and strategic goals.
We expect the Head of Local administration managers to adhere to and promote Ericsson's Code of Business Ethics and act alertly towards any Anti-Bribery and Corruption red flags.
Role is preferred to be based across CUs NME & KSA Geographies - the final locations remain open and will be decided at finalization of the process.
Join our Team
What you will do:
• Leadership and Management: Lead and supervise a team of local administrators partners and people (HR) operations specialist across multiple countries in the region, ensuring they adhere to company policies and achieve unit's performance targets.
• Team Development: Foster an environment that creates clarity, develops people, and delivers results, in line with Ericsson's values and cultural behavior.• Policy Implementation: Develop and implement administrative policies and procedures to streamline operations and improve efficiency across the region.
• Key Stakeholder Management: Builds and maintains strong, strategic relationships with key stakeholders to align priorities and drive business outcomes.• Vendor Relations: Develop and maintain relationships with external vendors and service providers to support administrative needs.• Budget Management: Oversee budgets, expenses, and financial records for administrative operations, ensuring cost-effectiveness and accountability.• Cross-Functional Collaboration: Collaborate with other departments to support or drive cross-functional initiatives and business services improvements.• Technology Implementation: Drive implementation of administrative systems and AI technologies to support efficient operations and information management.• Performance monitoring: Establish and track Objectives and Key Results (OKR) to measure the effectiveness of business services and improvement initiatives.• Business Improvement: Identify and implement improvement initiatives to enhance business processes, increase efficiency, and optimize resource utilization with the use of AI & automation.• Accommodation Management: Oversee the management of employee accommodation facilities, ensuring they meet safety, comfort, and regulatory standards.
• Compliance: Ensure compliance with countries and company regulations in all activities.• Confidentiality: Handle confidential and sensitive information with discretion and integrity.
The skills you bring:
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Stakeholder Management and Satisfaction
- Cross-Functional Collaboration
- Strategy Execution
- Coaching and Mentoring
- Employee Performance Management
- Market Understand and Local Regulations
- Budget Management
- Business Innovation and Simplification
- Operational Efficiency
Required Languages: English and Arabic
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Saudi Arabia (SA) || Riyadh ; Egypt || Cairo
Req ID: 786664
Skills Required
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Stakeholder management and satisfaction
- Cross-functional collaboration
- Strategy execution
- Coaching and mentoring
- Employee performance management
- Market understanding and knowledge of local regulations
- Budget management and financial oversight
- Business innovation, simplification, and operational efficiency
- Vendor relations and external service provider management
- Experience managing administrative operations across multiple countries
- Experience implementing administrative systems and AI-based automation
- Ability to handle confidential and sensitive information with discretion
- Adherence to company Code of Business Ethics and anti-bribery awareness
- Fluency in English and Arabic
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
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Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
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Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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