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Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Oversee hardware change management from Engineering Change Request to production, ensuring cross-departmental alignment, governance, and continuous process improvement.
Summary Generated by Built In
As a Technical Program Manager for Manufacturing Operations, you’ll own product change management from Engineering Change Request approval through stable production. You’ll align stakeholders, clarify expectations, and drive decisions that keep progress on track. This role combines hands-on execution with systems thinking, coordinating across Engineering, Test, Supply Chain, Quality, and Manufacturing to ensure readiness, effectiveness, and post-cut-in verification. You’ll also refine and scale the process by establishing clear rhythms, simple mechanisms, and effective reporting.
In this role, you will:
- Own the hardware change lifecycle from Engineering Change Approval through implementation, ensuring scope, ownership, timelines, and outcomes are clearly defined and aligned.
- Establish effective governance and operating rhythm, driving cross-functional readiness across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning while surfacing risks and trade-offs early.
- Define and enforce clear entry/exit criteria for change phases, ensuring smooth handoffs, accountability, and transparent communication across teams.
- Partner with procurement, production, and planning to develop and execute implementation strategies, including sequencing, build applicability, and retrofit planning.
- Maintain clear visibility and reporting by consolidating data from multiple systems, tracking key metrics, and escalating issues with actionable options.
- Continuously improve the process by simplifying templates, introducing automation where valuable, documenting the operating model, and mentoring partner teams to enable scale.
Qualifications
- 10+ years in hardware program management or manufacturing operations, with direct ownership of change implementation after ECR/ECO approval.
- Proven ability to drive cross-functional execution across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning, holding teams accountable to clear commitments.
- Strong operational skills in cadence and decision enablement, including preparing concise pre-reads, framing trade-offs, tracking actions, and closing loops.
- Process-focused mindset, with experience designing durable mechanisms, codifying entry/exit criteria, and improving processes over time.
- Working knowledge of BOM fundamentals (EBOM vs MBOM, effectivity/where-used) and related change artifacts.
- Familiarity with PLM/3DExperience (3DX) or comparable systems for BOM navigation and management.
Bonus Qualifications
- Experience leading or participating in change/readiness forums (e.g., CCB, implementation reviews) with a focus on post-approval execution.
- Background in automotive, aerospace, or complex electromechanical products, with familiarity in PPAP/FAI or similar readiness and quality practices.
- Skills in integrating planning signals into implementation strategy, prototyping light automation, or mentoring junior PM/analyst talent; PMP or equivalent credentials a plus.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Top Skills
3Dexperience
Bom
Plm
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The Company
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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