About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is seeking an experienced, strategic, and highly customer-focused Senior Staff Product Manager to lead the vision, strategy, and execution of key product initiatives across our IT Complete portfolio. This role is responsible for driving long-term product strategy, influencing executive stakeholders, and delivering innovative solutions that create measurable business impact.
As a senior individual contributor, the Product Manager will partner closely with Engineering, Architecture, Design, Sales, Marketing, Customer Success, and Executive Leadership to define market-leading products that address the evolving needs of MSPs and IT professionals. This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful SaaS products at scale.
Key Responsibilities
- Define and drive multi-year product vision, strategy, and roadmap aligned with Kaseya's corporate objectives.
- Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights.
- Own complex product initiatives spanning multiple teams, business units, and technology platforms.
- Translate customer and business requirements into clear product specifications, user stories, and prioritization frameworks.
- Partner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions.
- Lead roadmap planning and investment decisions based on business value, customer impact, and technical feasibility.
- Establish metrics and KPIs to evaluate product success and drive continuous improvement.
- Influence executive decision-making through thoughtful product recommendations and business cases.
- Champion customer-centric product development practices across the organization.
- Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption.
- Mentor and provide guidance to Product Managers across the organization.
- Serve as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions.
Required Qualifications
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 10+ years of Product Management experience, including ownership of product strategy, roadmap development, and product delivery.
- Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products.
- Strong understanding of Agile product development methodologies and software development lifecycles.
- Proven ability to influence executive stakeholders and lead cross-functional teams without direct authority.
- Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to drive product decisions and business outcomes.
- MBA or advanced degree preferred.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent).
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or related field.
- 10+ years of Product Management experience with ownership of strategy, roadmap development, and delivery.
- Proven success launching and scaling complex SaaS, cloud, or enterprise software products.
- Strong understanding of Agile product development methodologies and software development lifecycles.
- Ability to influence executive stakeholders and lead cross-functional teams without direct authority.
- Exceptional analytical, strategic thinking, communication, and stakeholder management skills.
- Experience using data and customer insights to drive product decisions and business outcomes.
- Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions.
- Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent).
- MBA or advanced degree.
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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