Senior Staff Engineer, ServiceNow

Reposted 21 Days Ago
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Hiring Remotely in IN
Remote
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
The Role
The Senior Staff Engineer will lead ServiceNow development, focus on integrations, mentor team members, and ensure solution design meets client needs.
Summary Generated by Built In
Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

  • Experience 7.5+ years
  • Strong experience in ServiceNow Development specializing in CMDB,ITOM and ServiceNow
  • Hands-on experience in ServiceNow integrations with third-party systems.
  • Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge..
  • Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
  • Strong understanding of ITIL principles
  • Ability to translate business requirements into technical solutions
  • Develop and implement technical solutions and conduct component Integration Tests.
  • Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
  • Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
  • Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.

RESPONSIBILITIES:

  • Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
  • Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
  • Determining and implementing design methodologies and toolsets
  • Enabling application development by coordinating requirements, schedules, and activities.
  • Being able to lead/support UAT and production rollouts.
  • Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
  • Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
  • Giving constructive feedback to the team members and setting clear expectations.
  • Helping the team in troubleshooting and resolving complex bugs
  • Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
  • Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Skills Required

  • 7.5+ years of experience
  • Strong experience in ServiceNow Development specializing in CMDB, ITOM and ServiceNow
  • Hands-on experience in ServiceNow integrations with third-party systems
  • Experience in ITOM or GRC or HRSD and ITIL knowledge
  • Strong understanding of ITIL principles
  • Ability to translate business requirements into technical solutions
  • Develop and implement technical solutions and conduct component Integration Tests
  • Configure ServiceNow using scripting
  • Experience in communicating effectively with users, other technical teams, and management
  • Mentoring team members to meet client needs

Nagarro Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.

  • Pay Growth & Progression Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
  • Flexible Benefits Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
  • Healthcare Strength Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).

Nagarro Insights

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The Company
19,994 Employees
Year Founded: 1996

What We Do

Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.

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