👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
Job DescriptionREQUIREMENTS:
- Total experience 10+ years
- Strong working experience in technical specification and implementation of the ServiceNow with specializing in CSM, SPM and ITSM
- Experience in either of other modules i.e. . ITOM or GRC or HRSD and ITIL knowledge
Hands-on experience in ServiceNow integrations with third-party systems. - Strong understanding of ITIL principles
- Strong Understanding of business needs and the needs to standardize processes and accommodate into the design.
- Develops the technical solutions, implements them and performs the component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Ability to explore and grasp new technologies.
- Proficient in communicating and driving technology solutions that support business objectives
- Ability to work effectively and manage partnerships with all areas and members of the business as well as all levels of the organization. Excellent analytical, critical thinking, problem-solving and prioritization skills .
- Mentoring your team members in projects and helping them keep up with new technologies.
RESPONSIBILITIES:
- Writing and reviewing great quality configuration.
- Understanding the client’s business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements
- Mapping decisions with requirements and be able to translate the same to developers
- Identifying different solutions and being able to narrow down the best option that meets the client’s requirements
- Defining guidelines and benchmarks for NFR considerations during project implementation
- Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
- Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed
- Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
- Understanding and relating technology integration scenarios and applying these learnings in projects
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Top Skills
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
