Senior Staff Engineer, CRM Salesforce (Consumer Good Cloud)

👋🏼We're Nagarro,

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Total Experience 10+years.
• Strong Architect experience in designing and implementing Salesforce solutions, customizations, and enhancements to meet business requirements.
• Hands-on experience with Salesforce Consumer Goods Cloud (CGC).
• Proven experience in Trade Promotion Management (TPM) and Trade Promotion Optimization (TPO)
• Experience with Sales Cloud, Service Cloud, and data modeling principles
• Proficiency in Apex, Lightning Web Components (LWC), SOQL, Flow Builder, and REST/SOAP APIs.
• Familiarity with Salesforce add-ons such as CPQ, B2B Commerce.
• Experience with Agile methodologies and DevOps tools (e.g., Git, Copado, Gearset).
• Integration experience with third-party TPM tools.
• Understanding of retail execution KPIs, sales forecasting, and merchandising workflows.
• Strong verbal and written communication skills to document technical specifications, solution designs, and coding standards.
• Proven ability to mentor junior developers, sharing best practices and insights.
• Certifications: Salesforce Certified Application Architect, Salesforce Certified System Architect, or equivalent certifications
• Strong communication and coordination skills to work with cross-functional and globally distributed teams.

RESPONSIBILITIES:

• Understanding the projects functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs 
• Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with product owner in defining and refining acceptance criteria. 
• Preparing test plan/strategy 
• Estimating the test effort and preparing schedules for testing activities, assigning tasks, identifying constraints and dependencies 
• Risk management – identifying, mitigating and resolving business and technical risks. Determines the potential causes of problems and analyses multiple alternatives. 
• Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. 
• Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not 
• Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions 
• Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process 
• Conducting demos of the application for internal and external stakeholders 
• Working with team and stakeholders to triage and prioritize defects for resolution 
• Giving constructive feedback to the team members and setting clear expectations 

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.