👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job Description- Total experience: 7.5+ years
- Strong hands-on experience in Jira Administration and Confluence Administration.
- Good understanding of Atlassian applications including Jira, Jira Service Management (JSM), Confluence, and Bitbucket.
- Experience in configuring and customizing workflows, screens, issue types, schemes, permissions, notifications, and field configurations.
- Hands-on experience with both Atlassian Cloud and Data Center (On-Premise) environments.
- Experience implementing and troubleshooting Atlassian Marketplace plugins and apps.
- Good knowledge of Jira and Confluence Automation capabilities.
- Strong experience in creating reports, dashboards, filters, and gadgets.
- Understanding of Agile methodologies, including Scrum and Kanban.
- Familiarity with Atlassian Intelligence (AI) and ROVO capabilities.
- Strong stakeholder management, communication, and problem-solving skills with the ability to work independently.
RESPONSIBILITIES:
- Administer, configure, and maintain Jira, Jira Service Management (JSM), Confluence, and Bitbucket environments.
- Design and implement customizations including workflows, screens, schemes, permissions, issue types, and field configurations based on business requirements.
- Work directly with customer stakeholders to gather requirements, provide solutions, and deliver enhancements independently.
- Configure, evaluate, and maintain Atlassian Marketplace plugins and third-party integrations.
- Develop and maintain automation rules for Jira and Confluence to improve operational efficiency.
- Create and maintain reports, dashboards, filters, and metrics to support business and project tracking.
- Support migration, implementation, administration, and troubleshooting across Cloud and On-Premise Atlassian environments.
- Collaborate with Agile teams and support Scrum and Kanban processes through effective tool configuration.
- Evaluate and implement Atlassian AI and ROVO capabilities to enhance productivity and knowledge management.
- Prepare technical documentation, provide user support, and ensure adherence to Atlassian administration best practices.
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Skills Required
- Total experience: 7.5+ years
- Hands-on experience in Jira Administration
- Hands-on experience in Confluence Administration
- Understanding of Atlassian applications including Jira, JSM, Confluence, and Bitbucket
- Experience configuring workflows, screens, issue types, schemes, permissions, notifications, and field configurations
- Hands-on experience with Atlassian Cloud and Data Center (On-Premise)
- Experience implementing and troubleshooting Atlassian Marketplace plugins and apps
- Knowledge of Jira and Confluence Automation capabilities and developing automation rules
- Experience creating reports, dashboards, filters, and gadgets
- Understanding of Agile methodologies, including Scrum and Kanban
- Familiarity with Atlassian Intelligence (AI) and ROVO capabilities
- Strong stakeholder management, communication, and problem-solving skills; ability to work independently
- Bachelor's or master's degree in computer science, Information Technology, or related field
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
Nagarro Insights
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
