The Role
Responsible for the design and optimization of monitoring and alerting strategies for cloud infrastructure, troubleshooting issues, and improving service performance. Provides 24/7 support for Edge Cloud products and collaborates with distributed teams.
Summary Generated by Built In
We are seeking a highly skilled and experienced Staff Cloud Operations Engineer to join our growing Cloud Operations team. In this critical role, you will be responsible for designing, implementing, and optimizing our comprehensive monitoring and alerting strategy across our cloud infrastructure and applications. You will drive proactive identification of issues, ensure system health, and contribute significantly to our operational excellence and reliability goals. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.
Responsibilities
- Manage and maintain Extreme Cloud product and services
- Participate in developing the Edge Cloud Support System
- Troubleshoot and follow up on Cloud infrastructure / application related issues
- Participate in continuous cloud service operations with US, EU, and China teams.
- Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
- Improve and implement deployment automation platform for Kubernetes based microservices.
- Improve service availability and scalability through tuning, automation, tools, and process.
- Analyze service performance, identify bottleneck, and provide actionable improvement plans.
- Provide 24* 7 support for Edge Cloud products and services
- Participate in cloud security and compliance implementation.
Ideal Qualifications
- BS level technical degree required; Computer Science or Engineering background preferred.
- 5+ years of experience in a CloudOps / DevOps role.
- Hands-on experience with AWS or any public cloud (Azure, GCP etc).
- Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
- Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
- Experience in diagnosing and resolving complex application problems.
- Working Knowledge of Linux, security, and networking fundamentals.
- Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
- Comfortable working within a distributed team located in multiple time zones.
Top Skills
Argocd
AWS
Azure
Docker
Elasticsearch
GCP
Helm
Ignite
Kafka
Kubernetes
Linux
Postgres
RabbitMQ
Redis
Terraform
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
