We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Team Overview
The Platform Services team within E-commerce Engineering builds, operates, and scales the core backend platform powering essential logic of Coupang’s mobile app and web—includes Auth, Member, Product Reviews, Search, Category, Product Detail, Cart, Checkout, and Orders. This role leads the technical direction and architecture of the next-generation global platform that delivers reliable and secured customer experience across Korea, Taiwan, Japan, and other global markets.
Role Overview
As a Senior Staff Backend Engineer (IC), you will shape the long-term technical strategy and architecture of the core platform domains in E-commerce Engineering. You will build infrastructure and global strategy for the domains that are responsible for customer PII, defining and evangelizing organizational standards and best practices while designing and implementing highly reliable and scalable systems, and mentoring Senior and Staff engineers to raise the technical bar.
Key Responsibilities
- Drive Technology Vision & Roadmap: Define and champion a 12–18 month platform strategy, author and approve RFCs, and align cross-functional teams toward shared objectives.
- Architectural Authority: Provide thought leadership in designing privacy compliant architectures for multi-region, multi-tenant environments. Establish and enforce API governance standards and controlling access, monitoring with detection and response.
- Lead Complex System Design: Oversee architecture that ensures backward compatibility, orchestrates phased migrations, and maintains data integrity—including eventual consistency—while optimizing caching strategies.
- Operational Excellence & Reliability: Set and uphold SLOs and error budgets. Lead capacity planning, performance optimization, and incident management, including root-cause analysis and postmortem reviews.
- Security, Compliance & Cost Optimization: Ensure privacy and regulatory compliance while driving cost-efficient technical decisions and operational standards.
- Hands-on Contribution: Perform high-impact code reviews and performance optimizations.
- Cross-Functional Influence: Partner with PMs, TPMs, and teams across Search, Data, Checkout, and more to deliver reusable platform components and standards.
- Mentorship & Bar Raising: Coach Senior and Staff level engineers, lead design reviews, and elevate engineering culture and quality standards.
Basic Qualifications
- 10+ years of professional backend development experience (excluding internships)
- 7+ years of experience in Java/Kotlin/Spring-based service development and 3+ years in architecture leadership
- Proven experience designing and operating web-scale microservices; hands-on experience with AWS and Kubernetes
- Deep expertise in diagnosing mission-critical system failures, identifying root causes, and institutionalizing preventive measures
- Strong communication and leadership skills to align stakeholders and drive complex technical decisions across organizations
Preferred Qualifications
- Proven experience designing and operating AuthN and AuthZ infrastructure and services – access control, monitoring, detection, and response.
- Experience designing and operating large-scale distributed systems handling global multi-region traffic
- Hands-on experience with data pipelines and event processing using Kafka, Spark, Cassandra, and Airflow
- Proven track record in building observability frameworks with tools such as OpenTelemetry, Prometheus, and Grafana
- Expertise in JVM performance tuning, large-scale cache/storage design, API schema versioning, and testing
- Experience designing platforms, frameworks, or SDKs that are widely adopted across multiple product teams
Skills Required
- 10+ years of professional backend development experience (excluding internships)
- 7+ years in Java/Kotlin/Spring-based service development
- 3+ years in architecture leadership
- Proven experience designing and operating web-scale microservices
- Hands-on experience with AWS
- Hands-on experience with Kubernetes
- Deep expertise diagnosing mission-critical system failures and instituting preventive measures
- Strong communication and leadership skills to align stakeholders and drive technical decisions
- Experience designing and operating AuthN and AuthZ infrastructure and services (access control, monitoring, detection, response)
- Experience designing and operating large-scale distributed systems handling global multi-region traffic
- Hands-on experience with data pipelines and event processing using Kafka, Spark, Cassandra, and Airflow
- Experience building observability frameworks with OpenTelemetry, Prometheus, and Grafana
- Expertise in JVM performance tuning, large-scale cache/storage design, API schema versioning, and testing
- Experience designing platforms, frameworks, or SDKs adopted across multiple product teams
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
-
Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
-
Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
-
Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
Gallery
