At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀
- Lead SRE & Release Engineering teams focused on system reliability, release velocity, and incident response across critical services.
- Drive infrastructure cost optimization initiatives to ensure efficient AWS and tooling usage, reduce waste, and improve observability ROI (e.g., Datadog).
- Own vendor management for key platforms and tools; negotiate contracts, monitor value, and guide adoption best practices.
- Incident command during major production events, partnering with engineering leads to troubleshoot and mitigate effectively.
- Develop and grow a bench of capable incident commanders, instilling calm, rigor, and accountability across on-call and response workflows.
- Partner closely with Finance and Engineering to manage infrastructure budgets, forecast spend, and justify tooling investments.
- Establish performance and reliability metrics to monitor service health and team effectiveness.
- Identify team skill gaps, mentor SREs, and create pathways for continued growth and technical leadership.
- Collaborate cross-functionally with DevOps, Platform, and Product teams to align on reliability priorities—without needing to drive developer productivity directly.
- 5+ years of experience in site reliability, infrastructure engineering, or platform leadership, ideally in cloud-native environments.
- 8+ years of hands-on experience with AWS architecture, cloud cost modeling, and usage-based pricing strategies.
- Track record of vendor ownership, especially with major infrastructure or observability platforms (e.g., AWS, Datadog).
- High technical fluency—you can engage deeply on systems architecture, even if you’re not writing code daily.
- Experienced incident commander with the ability to mentor others in crisis response and postmortem culture.
- Comfortable managing teams directly and indirectly
- Ability to build a strategic vision for operational maturity and reliability across the org.
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
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What We Do
ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.
Why Work With Us
ClickUppers are highly passionate, energetic, and unique people that align in the mission of saving people time and making the world more productive. We're the newcomer, the underdog, but that's where we thrive. Let’s make the world more productive!
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