Job Description
Job Title: Senior Specialist - Workplace Services, Real Estate
Location: R1RCM Global Pvt Ltd., Tikri
Department: Facilities & Real Estate
Reports To: Program Manager – Workplace Services, Real Estate
Experience Required: 8-10 Years
Key Responsibilities
1. Technical Infrastructure (Electrical Engineering Focus)
- Manage and ensure up time of:
- HT/LT electrical systems, transformers, panels
- DG sets, UPS systems, and power distribution
- HVAC systems, PAC units
- Fire safety systems (alarm, suppression, hydrant)
- Ensure preventive & predictive maintenance (PPM) compliance
- Handle breakdown management, RCA, and CAPA implementation
- Ensure statutory compliance (electrical audits, fire safety, EHS)
- Drive energy efficiency, power optimization, and cost-saving initiatives
- Maintain asset lifecycle, AMC/CAMC tracking, and documentation
2. Soft Services & Workplace Management (MBA/Admin Focus)
- Oversee:
- Housekeeping, cafeteria, pantry
- Front office and workplace hygiene
- Ensure high employee experience and workplace satisfaction
- Drive continuous service improvement initiatives
3. Vendor Management & Cost Optimization
- Manage vendor lifecycle:
- Selection, onboarding, SLA/KPI tracking
- Contract negotiation and renewals
- Drive cost reduction through strategic sourcing and consumption control
- Collaborate with Procurement for RFP/RFQ processes
4. Events & Employee Engagement
- Plan and execute:
- Townhalls, leadership visits, client visits
- Employee engagement programs and events
- Ensure budget adherence and high-quality execution
5. Data Analytics, MIS & Reporting
- Develop MIS dashboards using advanced Excel
- Track:
- Energy consumption
- Vendor performance
- Cost optimization
- Automate reporting and support data-driven decision-making
6. Financial & Administrative Management
- Manage budgets, petty cash, billing, and expense tracking
- Ensure financial controls and transparency
- Maintain records and documentation as per audit requirements
7. Compliance & Documentation
- Ensure compliance with:
- Company policies
- Statutory regulations
- Audit requirements
- Maintain SOPs, contracts, and compliance records
8. Employee Support & Stakeholder Management
- Act as SPOC for facility-related concerns
- Manage helpdesk and ensure SLA-based resolutions
- Collaboration with HR, Finance, IT, Procurement, and leadership
Must-Have Requirements
- Bachelor’s Degree in Electrical Engineering (Preferred)
- MBA (Operations/Facilities/General Management) – Preferred
- Strong expertise in HT/LT systems, UPS, DG, HVAC, Fire systems
- Experience in corporate facility & workplace services management
- Proven skills in vendor management, contract negotiation, and SLA governance
- Strong exposure to cost optimization & energy management
- Advanced proficiency in MS Excel (Dashboards, MIS, Analytics)
- Knowledge of compliance, audits, and safety regulations
- Ability to manage both technical teams and admin operations
Key Skills & Competencies
- Strong technical + business management blend
- Analytical and data-driven decision-making ability
- Excellent stakeholder and vendor management
- Strong problem-solving mindset and leadership skills
- High ownership, multitasking ability, and execution focus
Role Significance
This role is critical to ensure reliable electrical infrastructure operations while delivering high-quality workplace services, enabling business continuity, cost efficiency, compliance, and enhanced employee experience through a balanced technical and managerial approach.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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Skills Required
- 8-10 years of experience in corporate facility and workplace services management
- Bachelor's degree in Electrical Engineering
- MBA in Operations, Facilities, or General Management
- Strong expertise in HT/LT systems, UPS, DG, HVAC, and fire safety systems
- Experience with vendor management, contract negotiation, and SLA governance
- Experience in cost optimization and energy management
- Advanced proficiency in MS Excel, including dashboards, MIS, and analytics
- Knowledge of compliance, audits, safety regulations, and statutory requirements
- Ability to manage technical teams and administrative operations
- Strong stakeholder and vendor management skills
- Analytical, data-driven decision-making and problem-solving skills
- Leadership, multitasking, ownership, and execution skills
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
