Senior Strategy and Operations Specialist

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a dynamic and strategic Sr. Specialist of Retail Strategy and Capabilities to drive our retail growth initiatives. The ideal candidate will have a strong background in sales, strategy, and operations, preferably within the telecom industry, and will play a key role in enhancing the profitability and efficiency of our retail stores. Based on your experience and evolving business needs, you could be focused on sales planning, revenue growth projects, retail business analytics and strategy, and/or program support.
You'll leverage your critical thinking and problem-solving skills to drive the profitability of the retail sales channel. Your recommendations are based off data, and you can be agile in designing, executing, and prioritizing solutions that drive results. This role reports to the Manager of Retail Strategy & Capabilities.
Responsibilities

• Revenue Growth Projects:
  • Manage internal revenue growth projects from conception through implementation.
  • Ensure projects are aligned with overall business goals and deliver measurable results.
• Sales Planning & Business Reviews:
  • Collaborate with sales leaders on monthly goals and regular sales planning and evaluation.
  • Conduct market segmentation and analysis to understand retail consumer behavior and identify growth opportunities.
• Profitability & Efficiency:
  • Drive profitability of retail stores by identifying and implementing cost-saving measures and operational efficiencies.
  • Continuously evaluate and enhance retail operations to maximize profitability.
• Stakeholder Management:
  • Manage stakeholder expectations with clear KPIs, milestones, deadlines, and roadmaps.
  • Communicate progress and insights effectively to all relevant stakeholders.
• Collaboration & Support:
  • Collaborate closely with the retail sales team and/or cross-functionals to set and achieve goals

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Qualifications

• Bachelor's degree in Business Administration or equivalent
• Minimum 5 years of experience in sales, strategy, and operations, with increasing responsibility. Experience in the telecom industry is highly preferred
• Strong analytical skills with a structured approach to solving unique business problems. Must be savvy with Excel and PowerPoint
• Proficiency in Tableau and SQL is preferred, with a strong ability to analyze and visualize data
• Excellent written and verbal communication skills with the ability to translate complex data-points into easily consumable insights
• An enthusiastic "roll up your sleeves" mentality, with a proactive and hands-on approach
• Ability to work well under pressure, demonstrating high adaptability and flexibility in a fast-paced, rapidly changing environment
• Strong project/program management skills and ability to pair strategic thinking with execution excellence
• Willing to travel up to 25% to be regularly present in the Optimum field across the footprint

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City