Job Summary:**
The Senior Specialist, Performance Management will be responsible for designing, implementing, and optimizing performance management frameworks and initiatives within RHB Bank Berhad. This role involves driving a high-performance culture, ensuring fair and effective performance evaluation processes, and contributing to the overall talent development strategy.
Job Responsibilities:**
* Develop, implement, and continuously improve performance management policies, procedures, and tools in alignment with RHB Bank Berhad's strategic objectives and best practices.
* Lead the annual performance cycle, including goal setting, mid-year reviews, year-end evaluations, and calibration sessions.
* Provide expert guidance and support to HR Business Partners, line managers, and employees on all aspects of performance management.
* Design and deliver training programs and workshops on performance management principles, tools, and effective feedback techniques.
* Analyze performance data and trends to identify areas for improvement and propose solutions to enhance employee performance and engagement.
* Collaborate with other HR functions (e.g., Learning & Development, Talent Acquisition) to integrate performance management with broader talent strategies.
* Manage and administer performance management systems and platforms, ensuring data integrity and user-friendliness.
* Research and recommend innovative performance management approaches and technologies to keep RHB Bank Berhad competitive.
* Facilitate the development of key performance indicators (KPIs) and cascading objectives across departments.
* Ensure compliance with all relevant internal policies and external regulations related to performance management.
Job Qualifications:**
* Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree is a plus.
* Minimum of 5-7 years of progressive experience in performance management, HR consulting, or a related HR specialization, preferably within the financial services industry.
* Proven track record of designing and implementing effective performance management systems and processes.
* Strong understanding of performance management methodologies, including goal setting, feedback mechanisms, and performance appraisal techniques.
* Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.
* Exceptional communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
* Proficiency in HRIS and performance management software.
* Strong project management skills and the ability to manage multiple priorities effectively.
* Demonstrated ability to work independently and collaboratively in a fast-paced environment.
* Knowledge of Malaysian labor laws and regulations is advantageous.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field
- 5-7 years of progressive experience in performance management, HR consulting, or a related HR specialization
- Experience designing and implementing performance management systems and processes
- Strong understanding of goal setting, feedback mechanisms, and performance appraisal methodologies
- Excellent analytical skills and ability to translate data insights into recommendations
- Exceptional communication, presentation, and interpersonal skills
- Proficiency in HRIS and performance management software
- Strong project management skills and ability to manage multiple priorities
- Ability to work independently and collaboratively in a fast-paced environment
- Master's degree
- Experience in the financial services industry
- Knowledge of Malaysian labor laws and regulations
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
