Senior Specialist, People Partner

Common Accountabilities

• Demonstrates strong working experience and advanced functional knowledge within the People & Culture / People Partner domain.
• Understands how the People & Culture function contributes to business priorities and organizational outcomes.
• Serves as a point of reference for colleagues with less experience and provides guidance to junior team members.
• Influences decisions within the scope of responsibility by anticipating dependencies, assessing risks, and contributing effectively to cross‑functional projects.
• Identifies opportunities to streamline processes, improve employee experience, and strengthen operational efficiencies.
• Works independently within the plan defined by the manager, seeking guidance only in complex or sensitive situations.

Key Functional Accountabilities

HR Operations & Transactions

• Lead and execute end-to-end HR operational activities including employee lifecycle management, Workday transactions, HR documentation, and compliance processes.
• Ensure accurate and timely HRIS updates (preferably Workday or similar platforms) and maintain high standards of data integrity.
• Support creation of BU-level presentations, insights, and updates in PowerPoint for leadership reviews and people discussions.
• Drive standardization of processes and ensure adherence to internal policies and audit requirements.

• Act as a trusted point of contact for employees, providing clear guidance on policies, workplace concerns, and HR practices.
• Demonstrate strong listening and communication skills to understand and resolve employee grievances with empathy.
• Facilitate conflict resolution and ensure proper documentation, follow‑through, confidentiality, and timely closure of cases.
• Partner closely with business leaders to provide insights on workforce trends, employee health metrics, retention risks, and engagement drivers.

• Strengthen employee experience by reinforcing Amadeus values and driving culture-building initiatives.

Required Skills & Experience

• 6+ years of progressive experience in HR operations, HR partnering, or people services roles.
• Strong experience with HRIS systems such as Workday (or similar tools) for transactions, reporting, and case management.
• Proficiency in MS Excel (formulas, pivots, reporting) and PowerPoint (storytelling, visual presentation, data summarization).
• Excellent communication skills—written and verbal—with the ability to simplify complex information.
• Strong stakeholder management and ability to support a business unit of ~500 employees independently.
• High levels of empathy, confidentiality, and professionalism in handling employee concerns.
• Proven ability to manage operations with attention to detail, accuracy, and timelines.
• Ability to work in a fast-paced, matrixed, global environment with strong ownership and problem-solving skills.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.