Senior Specialist, Partner Acquisition Strategy

Posted 3 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Senior level
Information Technology
The Role
Drive partner acquisition, active inventory growth, retention, reactivation, and commission revenue strategies across 16 markets. Build scalable frameworks, forecasts, and analytical models for restaurants, Q-Commerce, and local shops. Partner with regional and country teams to implement strategies, ensure governance and compliance, identify supply gaps, and improve commercial performance. Support local execution through insights, tools, process improvements, and stakeholder alignment.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As a key member of our regional partner acquisition strategy team, you will drive commercial success across foodpanda, foodora, and Yemeksepeti. Where do we need more supply? How can we acquire and retain the right partners? How do we optimise commission revenue while supporting sustainable growth? As Senior Specialist, Partner Acquisition Strategy, you will address these questions by shaping active inventory growth and acquisition revenue strategies across 16 markets.

You will develop scalable growth frameworks for restaurants, Q-Commerce, and local shops, alongside regional commission strategies and governance. Working closely with regional and local teams, you will combine strong stakeholder management and analytical skills to turn growth opportunities into actionable plans.

Main Responsibilities:

  • Active Inventory Growth Strategy: Drive regional active inventory growth across restaurants and shops through acquisition, retention, and reactivation. Identify supply gaps, growth drivers, and improvement opportunities at country, state, and city levels.

  • Shops Growth & Retention Framework: Adapt the restaurant active inventory framework to Q-Commerce and local shops. Assess category and vertical performance, prioritise supply gaps, and develop a shops retention strategy with regional counterparts.

  • Revenue Strategy & Governance: Optimise commission revenue from new restaurant and shops acquisitions through approval rules, compliance thresholds, and monitoring. Develop tailored commission proposals, including tiered structures, for priority partners.

  • Cross-Market Implementation: Work with local markets to implement active inventory and commission strategies, ensuring regional consistency while accommodating local market dynamics.

  • Stakeholder Management: Partner with regional counterparts, country heads of sales, and commercial directors to align priorities and secure buy-in for strategic initiatives.

  • Data Analysis, Modelling & Forecasting: Build models and forecasts to guide active inventory growth. Analyse acquisition, retention, churn, reactivation, and commission performance to identify opportunities, assess risks, and inform decisions.

  • Support Local Execution & Commercial Enablement: Equip teams with insights, frameworks, and tools to execute strategies and close performance gaps. Streamline processes to improve active inventory growth and commission compliance.

Qualifications

  • Minimum 6+ years of experience in sales operations, commercial strategy, or process improvement, in a multi-country or regional role.

  • Strong analytical skills, with the ability to interpret complex data sets, build models and forecasts, and translate findings into actionable insights. Proficiency in SQL, BigQuery is a bonus.

  • Experience building scalable solutions across markets, enabling AI tool adoption, and working with automation tools such as Google Apps Script is a bonus.

  • Advanced proficiency in Microsoft Excel, PowerPoint, and other Office Suite applications. 

  • Demonstrated ability to manage multiple projects, prioritise tasks, and meet deadlines in a fast-paced environment.

  • Exceptional communication and interpersonal abilities, with the capability to build relationships and influence stakeholders across all levels.

  • A proactive mindset to identify inefficiencies and implement scalable solutions that enhance commercial performance and sales team productivity.

  • Experience working across multiple countries or regions, with a strong understanding of diverse market dynamics.

Skills Required

  • 6+ years of experience in sales operations, commercial strategy, or process improvement in a multi-country or regional role
  • Strong analytical skills, including interpreting complex datasets, building models and forecasts, and translating findings into actionable insights
  • Advanced proficiency in Microsoft Excel, PowerPoint, and other Office Suite applications
  • Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment
  • Exceptional communication and interpersonal skills, including stakeholder relationship-building and influence across organizational levels
  • Proactive approach to identifying inefficiencies and implementing scalable solutions that improve commercial performance and sales productivity
  • Experience working across multiple countries or regions and understanding diverse market dynamics
  • Proficiency in SQL
  • BigQuery experience
  • Experience building scalable solutions across markets and enabling AI tool adoption
  • Experience with automation tools such as Google Apps Script

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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