Senior Specialist, Infrastructure Services Analyst

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech • Financial Services
The Role
Supports governance, risk oversight, control assurance, audit readiness, and continuous improvement for enterprise technology processes. Coordinates Engineering, Production Services, Risk, and Audit stakeholders; manages technology policies, standards, procedures, and controls; leads executive reporting; oversees RCSA and remediation activities; and advances automation, AI-enabled capabilities, modernization roadmaps, and technology resiliency outcomes in a regulated financial-services environment.
Summary Generated by Built In

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. 

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. 

We’re seeking a Senior Specialist, Infrastructure Services Analyst professional to join our Production Services Governance team in Pittsburgh, PA, United States.

In this role, you'll make an impact in the following ways:

  • Responsible for supporting the governance, oversight, and continuous improvement of BNY's Technology Enterprise Change Management (TECM) Framework /Secure Systems & Software Development Lifecycle (SSSDLC), Request for Change (RFC), Incident (INC), Availability (AVL), and Problem Management (PRB) processes
  • Drive cross-functional coordination across Engineering (Infrastructure, Development, Testing, Architecture), Production Services, Risk, and Audit teams to strengthen control effectiveness, drive audit readiness, ensure regulatory sustainability, and advance strategic modernization initiatives through automation and AI-enabled capabilities
  • Lead executive reporting for enterprise technology risk and resiliency programs, partnering with senior technology leaders to drive decision-making through key forums, councils, and communications

  • Manage the lifecycle of technology policies, standards, procedures, and controls, ensuring alignment, traceability, and compliance

  • Oversee control assurance and risk monitoring activities, including RCSA execution, control performance oversight, compliance validation, and remediation of identified control gaps and operational risks

  • Drive audit readiness, regulatory sustainability, and continuous control improvement by coordinating remediation efforts, validating control effectiveness, and advancing scalable governance practices through automation

  • Lead strategic modernization initiatives across governance, risk, and software delivery by developing roadmaps, embedding AI-enabled capabilities, and leveraging automation to enhance control effectiveness, operational efficiency, and resiliency outcomes

 

To be successful in this role, we're seeking the following:

  • Bachelor’s degree or equivalent work experience in a related discipline (e.g., Engineering, Business, Information Systems, or related field)

  • Typically, 5-7 years of experience in technology, operations, risk, governance, audit, or control functions within Financial Services 

  • Strong analytical, problem-solving, and stakeholder management skills

  • Ability to drive cross-functional initiatives and deliver results in a fast-paced environment

  • Excellent written and verbal communication skills, including executive-level reporting

  • Passion for continuous improvement, automation, AI, and process optimization

  • Experience working in regulated or complex enterprise environments


 At BNY, our culture speaks for itself, check out the latest BNY news at: 

BNY Newsroom 

BNY LinkedIn  

 

 Here’s a few of our recent awards:  

  • America’s Most Innovative Companies, Fortune, 2025 
  • World’s Most Admired Companies, Fortune 2025 
  • “Most Just Companies”, Just Capital and CNBC, 2025 

 
Our Benefits and Rewards:  

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.  

 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. 


About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Skills Required

    • Bachelor’s degree or equivalent work experience in Engineering, Business, Information Systems, or a related discipline
    • Typically 5–7 years of experience in technology, operations, risk, governance, audit, or control functions within financial services
    • Strong analytical and problem-solving skills
    • Strong stakeholder management skills
    • Ability to drive cross-functional initiatives and deliver results in a fast-paced environment
    • Excellent written and verbal communication skills, including executive-level reporting
    • Interest in or experience with continuous improvement, automation, AI, and process optimization
    • Experience working in regulated or complex enterprise environments

    BNY Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

    • Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
    • Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
    • Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

    BNY Insights

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    The Company
    HQ: New York, NY
    41,739 Employees

    What We Do

    We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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