Senior Specialist, HR Operations

Posted 10 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Big Data
The Role
Lead global HR operations including end-to-end employee lifecycle, onboarding, payroll execution, statutory compliance, HRIS data management (Workday, SAP), vendor coordination, and continuous improvement across a complex matrix organization.
Summary Generated by Built In

Join DayOne – Shaping the Future of Data Infrastructure
DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.
As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Key Responsibilities:


Employee Lifecycle & Onboarding

  • Manage end-to-end employee lifecycle processes including pre-onboarding, onboarding, probation, confirmation, transfers, and promotions

  • Prepare employment contracts, coordinate document collection, background checks, and employment pass / visa applications

  • Manage onboarding logistics including orientation, relocation, and travel coordination

  • Act as liaison between new hires, recruiters, and hiring managers to ensure smooth onboarding readiness


Payroll, Benefits & Compliance

  • Execute end-to-end payroll processes, including vendor management, payroll validation, and reporting

  • Ensure timely statutory submissions (e.g. tax, social security) and compliance with local labour laws

  • Support benefits administration including enrolment, claims, and employee queries

  • Prepare statutory reports and maintain audit-ready documentation


HRIS, Data & Reporting

  • Maintain accurate employee data in Workday and SAP, ensuring data integrity and compliance

  • Generate reports for statutory, operational, and analytical purposes

  • Support system enhancements, new modules, and global onboarding workflows


Stakeholder & Operations Excellence

  • Coordinate with stakeholders across a complex, global matrix organisation

  • Manage external vendors (payroll, background checks, immigration) and ensure service delivery standards

  • Advise managers and employees on cross-border employment matters

  • Drive continuous improvement, automation, and efficiency in HR operations


Key Competencies including:

  • HR Expertise: Strong knowledge of HR practices, policies, and local labour laws

  • Relationship Management: Builds trust with managers, employees, and HR stakeholders

  • Communication: Clear and effective verbal and written communication

  • Problem Solving: Able to assess issues and provide practical, timely solutions

  • Collaboration: Works effectively across teams in a matrix environment

  • Data Analysis: Uses data to support decisions and insights

  • Organisational Awareness: Understands business structure, priorities, and culture


Key Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field

  • Minimum 7-10 years of experience in HR Operations / HR Generalist roles

  • Experience managing stakeholders in a large, complex organisation

  • Hands-on experience with Workday and SAP

  • Experience across HR operations including onboarding, payroll, and lifecycle management

  • Strong understanding of payroll and statutory compliance

  • Employee-centric, practical, and solutions-oriented

  • Self-driven, and takes ownership


Success Indicators:

  • Smooth, efficient onboarding and employee lifecycle processes

  • Accurate and compliant payroll delivery

  • High data integrity and reliable reporting

  • Strong stakeholder confidence and continuous operational improvement

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 7-10 years experience in HR Operations or HR Generalist roles
  • Hands-on experience with Workday and SAP
  • Experience managing stakeholders in a large, complex organisation
  • Experience across HR operations including onboarding, payroll, and lifecycle management
  • Strong understanding of payroll and statutory compliance
  • Experience with payroll vendor management and payroll validation/reporting
  • Experience administering benefits, enrollments, and claims support
  • Strong communication, problem solving, and stakeholder relationship management skills
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The Company

What We Do

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.

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