Senior Specialist, Finance Team

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Information Technology • Software
We’re making it easier for businesses to connect with their customers and teams.
The Role
Manage accurate monthly payroll processing, GL and accounts receivable reconciliations, month-end close support, and financial reporting. Coordinate with HR, Sales and Collections to resolve discrepancies, ensure statutory compliance, maintain confidential payroll records, support audits, and drive process improvements and ERP automation.
Summary Generated by Built In
Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.



Location: This is an onsite role based at Nextiva’s Bengaluru office (Wilshire III by MFAR, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite four days per week, with the potential to increase to five days per week, as required by the business. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. 

Key Responsibilities:

Payroll Processing:

  • Process monthly payroll accurately and within established timelines
  • Validate employee master data, salary revisions, incentives, reimbursements, and statutory deductions
  • Coordinate with the Human Resources team to ensure payroll inputs are complete and accurate
  • Prepare payroll reports, salary registers, and payroll reconciliation statements
  • Ensure timely disbursement of salaries and statutory payments
  • Maintain confidentiality of employee payroll information
  • Support payroll-related audits and statutory reporting requirements

Accounts Receivable Reconciliation:

  • Perform monthly reconciliation of customer accounts and accounts receivable balances
  • Investigate and resolve discrepancies between customer ledgers and the General Ledger
  • Coordinate with the Sales, Operations, and Collection teams to resolve outstanding reconciliation issues
  • Prepare ageing analysis and reconciliation reports for management review
  • Ensure accurate accounting of receipts, adjustments, credit notes, and write-offs
  • Maintaining customer Master data on Monthly basis
  • Reporting Monthly MRR dashboard to the executive

General Ledger Reconciliations:

  • Perform monthly reconciliation of assigned General Ledger accounts
  • Investigate and clear outstanding reconciling items on a timely basis
  • Maintain reconciliation schedules and supporting documentation
  • Ensure all balance sheet accounts are reconciled before month-end close
  • Assist in preparing journal entries arising from reconciliation activities

Month-End Closing & Reporting:

  • Support monthly, quarterly, and annual financial closing activities
  • Prepare reconciliation schedules for payroll, receivables, and other balance sheet accounts
  • Assist in preparing management reports and financial schedules
  • Provide supporting documentation for internal and external audits

Compliance & Process Improvement:

  • Ensure compliance with company policies, accounting standards, and statutory regulations
  • Maintain strong internal controls over payroll and reconciliation processes
  • Identify process improvement opportunities and recommend automation where applicable
  • Support implementation of finance process improvements and ERP enhancements

Qualifications:

  • Bachelor's Degree in Commerce, Accounting, Finance, or a related discipline
  • CA Inter, CMA qualified, MBA (Finance), or equivalent professional qualification is preferred
  • 3–7 years of experience in payroll processing, reconciliations, and financial accounting
  • Experience with ERP systems such as Oracle Fusion or similar ERP/payroll systems
  • Advanced knowledge of Microsoft Excel, including Pivot Tables, XLOOKUP, and data analysis functions

Required Skills:

  • Strong knowledge of payroll processes and statutory payroll compliance
  • Excellent understanding of General Ledger accounting and reconciliation procedures
  • Experience in accounts receivable reconciliation and financial reporting
  • High level of accuracy and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to handle confidential information with discretion
  • Good communication and stakeholder management skills
  • Ability to meet strict monthly deadlines

Key Performance Indicators (KPIs):

  • Accuracy and timeliness of monthly payroll processing
  • Completion of General Ledger reconciliations within month-end timelines
  • Timely resolution of reconciliation discrepancies
  • Accuracy of accounts receivable reconciliations
  • Compliance with statutory payroll requirements and internal controls
  • Timely completion of month-end closing activities
  • Successful support of internal and external audits

Preferred Attributes:

  • Experience working in a multinational or shared services environment
  • Familiarity with payroll software and ERP-based finance systems
  • Strong organizational skills with the ability to manage multiple deadlines
  • Continuous improvement mindset with a focus on automation and process efficiency

AI Expectations:

  • Use ChatGPT, Microsoft Copilot, or similar AI tools to draft professional emails and improve written communication
  • Leverage AI to assist with Excel formulas and routine productivity tasks
  • Use AI to summarize information or improve documentation where appropriate
  • Validate AI-generated outputs before using them in finance-related work

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

  • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
  • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
  • Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

  • Medical 🩺 - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity.
  • Group Term & Group Personal Accident Insurance 💼 - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means.
    • Coverage Type - Employee Only
    • Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000
    • Free Cover Limit - 1.5 Crore
  • Work-Life Balance ⚖️ - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays
  • Financial Security💰 - Provident Fund & Gratuity
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Beware of Recruitment Fraud: At Nextiva, we follow a merit-based hiring process and do not charge any fees or require a deposit at any stage.  We also do not authorize any third parties to collect payments or sensitive information on our behalf. 

All genuine communications from Nextiva originate from official email addresses ending in “@nextiva.com”.  Communications received from free email services (such as Gmail, Yahoo, or Hotmail) purporting to be from Nextiva should be treated as fraudulent.  If you are contacted by a third-party claiming to represent us, please verify their credentials by writing to [email protected]

We encourage candidates to stay vigilant and verify the authenticity of any communication claiming to be from Nextiva, including unsolicited calls, WhatsApp messages and Telegram communications. While we strive to maintain a secure hiring process, Nextiva is not responsible for any losses arising from fraudulent activities. If you believe that you have been a victim of recruitment fraud, please contact your law enforcement agencies immediately.

For genuine opportunities, please apply only through our official career sites: Nextiva Careers & Nextiva Jobs on LinkedIn.

#LI-MM1 #LI-Onsite


Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on InstagramInstagram MXYouTubeLinkedIn, and the Nextiva Blog.

Skills Required

  • Bachelor's Degree in Commerce, Accounting, Finance, or related discipline
  • 3-7 years of experience in payroll processing, reconciliations, and financial accounting
  • Experience with ERP systems such as Oracle Fusion or similar ERP/payroll systems
  • Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP, and data analysis functions
  • Strong knowledge of payroll processes and statutory payroll compliance
  • Experience in accounts receivable reconciliation and financial reporting
  • Excellent understanding of General Ledger accounting and reconciliation procedures
  • Ability to handle confidential information with discretion and meet strict monthly deadlines
  • Good communication and stakeholder management skills
  • CA Inter, CMA qualified, MBA (Finance), or equivalent professional qualification
  • Experience working in multinational or shared services environment; familiarity with payroll software and ERP-based finance systems
  • Continuous improvement mindset with focus on automation and ERP enhancements
  • Familiarity with AI productivity tools (e.g., ChatGPT, Microsoft Copilot) to assist routine tasks
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The Company
Scottsdale, AZ
1,500 Employees
Year Founded: 2006

What We Do

Nextiva is a communications company that helps businesses build deeper connections with their customers. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to know their customers and drive business results. Recognition and Awards 2022 | Comparably’s Best Leadership Team 2022 | Comparably’s Best CEOs for Women 2022 | Comparably’s Best Global Company Culture 2022 | Comparably’s Best Places to Work in Phoenix 2021 | LinkedIn Employee Engagement Champion 2021 | Comparably’s Best Compensation 2021 | Comparably’s Best Company Culture 2021 | Comparably’s Best CEO U.S. News & World Report: Best Business Phone Service of 2020 2020 | Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver 2020 | Phoenix Business Journal Largest Phoenix-Area Software Firm 2019 | U.S. News & World Report Best Overall Business Phone Service 2019 | Glassdoor Top 100 Best Places to Work 2019 | Comparably’s Best Compensation 2019 | Comparably’s Best Company Outlook 2019 | Comparably’s Best Product Team 2019 | Comparably’s Best Marketing Team 2019 | Frost & Sullivan Customer Value Leadership 2019 | Gartner Peer Insights Voice of the Customer 2019 | Deloitte Technology Fast 500 2019 | azcentral.com Top Companies to Work For in Arizona 2019 | Phoenix Business Journal Healthiest Employer 2019, 2018 | Phoenix Business Journal Largest Software Firm in Phoenix 2018 | Spirit of Enterprise - ASU 2018 | Aragon Globe Innovator - Aragon Research 2018 | Mobile VoIP App of the Year - Mobile Breakthrough Awards 2018 | Comparably’s Best Company Culture

Why Work With Us

Our values are simple: Caring, Forward-thinking, and Simplicity. _ We deeply care about people and our mission. _ We dream big and work hard together towards it. _ We strive to make life easier for people.

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