Senior Specialist, Controllership (07)

Job Description:

Title - Senior Specialist, Controllership (L07)

Company Overview:  

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Controllership organization within Finance COE responsible to monitor day-to-day accounting activities involved in Synchrony business. Controllership mostly covers Client Settlement, general accounting, client accounting, reconciliations, closing & reporting, system maintenance, governance related sub-processes. Every process contributes to our quarterly & annual financial close process and ensure that we have accurate external reporting.

Role Summary/Purpose:

Perform daily client funding and ensure that all clients are funded timely and accurately. Perform daily and monthly account reconciliations for Client Settlement financial activity in accordance with GAAP and SYF accounting policies. Perform ad hoc tasks as requested, including but not limited to Audit request, SOX requests, testing of new processes, and updating procedure manuals.

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Key Responsibilities: 

• Prepare journal entries timely and accurately. 

• Handle issue resolutions for internal and external clients. 

• Responsible for non-funding client settlement activities to include merchant adjustments, cardholder research of suspense items, etc. 

• Prepare wire requests for off cycle payments to merchants, tax jurisdictions, etc. 

• Responsible for performing monthly analytical review of Settlement general ledger accounts. 

• Perform account reconciliations to ensure accuracy of account balances and timely clearing   of reconciling items. 

• Provide support during audits. 

• Responsible for maintaining a thorough understanding of the end-to-end business process, including transaction flow, key systems, and all sources which impact general ledger accounts. 

• Create and present weekly / monthly dashboards. 

• Incorporate business policy changes into existing processes and update documentation (job aids and training documents) as needed. 

• Identify areas for process and productivity improvements.  

• Perform other duties and special projects as needed. 

Required Skills/Knowledge:

• Bachelor’s degree in accounting or finance with 2+ years’ experience in accounting or in lieu of a degree with 4+ years of accounting experience.

• Post and review journal entries, accruals, and adjustments

• Perform balance sheet reconciliations and resolve open items.

Desired Skills/Knowledge: 

• Excellent communication skills – both oral and written

• Excellent analytical and problem-solving skills.

• Software Skills (Excel, Word, PowerPoint)

• Excellent organization and follow up skills.

• Ability to execute in a fast-changing environment.

• Demonstrated commitment to quality and customer service.

• Experience with existing financial system a plus (Blackline, Oracle, etc.)

• Experience with settlement systems such as MBS, CMOD, TRAMS, SNSS a plus

• Experience in FDR

• Prior banking experience

Eligibility Criteria: Bachelor’s degree in accounting or finance with 2+ years’ experience in accounting or in lieu of a degree with 4+ years of accounting experience.

Work Timings:  3PM -12AM IST

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday.

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L7+ Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L04+ Employees can apply.

Grade/Level: 07

Job Family Group: