Senior Specialist, Business Technology Liaison
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Specialist to join our Corporate Actions/Income team Global Business Support Team. This role is located in Pittsburgh, US and will be working in a hybrid capacity. (4 days a week in the office).
In this role, you’ll make an impact in the following ways:
Acts as a senior Business Analyst working closely with Product and engineering to deliver change in the Platform Operating model.
Will be assigned to a POD within a Platform Group and will work closely with the product owner to deliver change within the Agile model for that POD.
- Is the voice of operations within the Platform Operating Model, ensuring strong engagement with the operational teams. Will ensure the operation impact of any change is assessed and the solution is suitable for the end user.
Manages initiatives to analyse complex business problems to be solved with improved systems, providing enhancements and recommendations as needed.
- Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements.
- Supports operations with a data first approach to proactively identify processes that requirement improvements.
- Will deliver meaningful change for operation outside of the POD by driving process enhancements, building digital tools and AI solutions.
- In this role, you’ll oversee the below tasks:
- Delivery:
- Collaborate with the Product Owner, Business, SMEs, and End Users to gather and develop story level requirements in JIRA that allows the Development Team to deliver consistent level of high-quality code.
- Required to participate in agile /sprint activities (planning, backlog refinement, retrospective, standups, and design)
- Requirements (Stories)
- Validate stories with cross functional stakeholders, including Product Owner, Business, SMEs, and End Users to gather requirements and desired outcomes.
- Testing/Implementation
- Review test cases with testers to ensure test results meet expected outcomes as defined in acceptance criteria.
- Review testing failures to identify potential missed / new requirements or defects.
- Production/ Operational Readiness
- Prepare and circulate release notes, as a part of operational readiness
- Support other Ops readiness activities as delegated by Product Owner
To be successful in this role, we’re seeking the following:
Technical skills:
Agile methodology
Project Management using JIRA & Confluence
Business acumen / knowledge of:
Asset Servicing.
Custody Product Knowledge, specifically:
Corporate Action and Income product from Custody business perspective
Proxy product from Custody business perspective
Class Action product from Custody business perspective
Research skills
Critical thinking skills
Stakeholder management: Should have strong experience in managing senior stakeholders as part of Projects.
Communication skills: Strong written and verbal communication skills required.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
About the Team
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Skills Required
- Experience in Agile methodology
- Project Management experience using JIRA & Confluence
- Knowledge of Asset Servicing and Custody Products
- Strong communication skills
- Experience in stakeholder management
- Research and critical thinking skills
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
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Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
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Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
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Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
BNY Insights
What We Do
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
