In this role, you will operate within the Know Your Customer team (KYC) of the Global Operations organization. As a Senior Specialist, you will play a pivotal role in investigating customer cases requiring enhanced due diligence. This includes reviewing and understanding the customer behavior, their relationship with counterparties, economic profile, as well as identification and resolution of any potential suspicious activity.
Role Responsibilities
Follow prescriptive guidelines and company procedures regarding enhanced customer due diligence investigations.
Perform in-depth analysis of customer activities that undergo enhanced due diligence.
Investigate and research the alerted activity using Western Union systems, public and non-public available databases and records, and form further actions for the customer, which can include approval, interdiction, request for an interview, request for additional information and/or documents, if necessary.
Formulate reasonable explanation for the flagged activities, considering pertinent factors such as customer economic profile, relationship with associated counterparties and purpose for money transfers.
Make independent case decisions based on company policies and procedures. Clearly document findings and the rationale behind decisions made on each case. Escalate specific cases to Western Union stakeholders or other investigative groups as applicable.
Actively contribute to the team's knowledge base by sharing insights and experiences.
Support the AML Compliance team to ensure adherence to compliance requirements.
Role Requirements
2+ years of working experience in any of the following: Bank Secrecy Act, AML Compliance, general and/or risk-based compliance. Bachelor’s degree in Finance, Economics or related discipline is preferred.
Good knowledge of AML risks, typologies, and red flags as well as experience in conducting public database research.
Capability to identify compliance risks and escalate when appropriate.
Ability to interview customers when necessary.
Demonstrated analytical, investigative, problem-solving skills with high attention to detail.
Working knowledge of MS Office, especially strong MS Excel skills.
Fluency in English with strong written and verbal communication skills.
Experience making independent work-related decisions together with high level of autonomy.
Team player with strong collaborative skills.
Work Shift
Hybrid
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week. This role follows the standard Monday-Friday working schedule.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Lithuania specific benefits include:
Private Health Insurance (3 options)
Life & Accident Insurance
Additional days off
Wide variety of discounts and special offers
Free Fitness facilities
Volunteering activities
Referral program
Salary
The monthly gross base salary range is 2,031 - 2,708 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
06-15-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Skills Required
- 2+ years of experience in AML Compliance or related field
- Bachelor's degree in Finance, Economics or related discipline
- Good knowledge of AML risks and red flags
- Experience in conducting public database research
- Demonstrated analytical and problem-solving skills
- Strong MS Excel skills
- Fluency in English
- Ability to make independent decisions
- Collaborative team player
Western Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Union and has not been reviewed or approved by Western Union.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Job postings list Flexible Time Off for many U.S. roles and include at least one paid volunteer day. Global benefits materials outline paid time off categories across locations.
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Retirement Support — Retirement Support: U.S. roles commonly advertise a company 401(k) contribution. This feature is presented as a core element of the package for eligible employees.
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Parental & Family Support — Parental & Family Support: Company materials emphasize parental leave and adoption assistance. Education-oriented support such as scholarships and tuition assistance further extends family benefits.
Western Union Insights
What We Do
Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality. Our global workforce tackles complex issues every day, making them the backbone of our innovative spirit since 1851. If you're ready to be part of our evolution, apply now.
Why Work With Us
Diversity is a core strength at Western Union, providing the foundation for our corporate values – purpose-driven, globally-minded, and trustworthy and respectful. With a presence in 200+ countries, we are committed to providing a rich and inclusive work environment that reflects each employee’s unique culture, background, and perspectives.
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