Jobs at Western Union

Responsible for designing, developing, and executing automated test scripts for API and UI, collaborating with teams, and ensuring quality in the financial service delivery model.

Provide technical support and investigate customer inquiries regarding Government Sanctions, Agent Victim Fraud, and Know Your Customer protocols. Responsibilities include managing transactions, conducting interviews, and delivering customer service.

The Director of Legal Operations leads strategies to enhance legal services efficiency, manages budgets, and implements legal technology. This role requires collaboration with various departments and oversight of metrics for performance measurement.

Analyze digital transactions to detect fraud, communicate with customers for verification, resolve issues, and support compliance with regulations.

As a Front-Line Associate, you will provide customer service, handle cash transactions, maintain compliance, and assist customers with their inquiries and transactions.

The Operations Specialist coordinates support for Western Union locations, ensuring efficient operations, managing resources, training staff, and implementing process improvements while adhering to regulations.

The role involves identifying money laundering issues, conducting investigations, submitting regulatory reports, and collaborating with teams to ensure compliance.

The Senior Associate, Solution Engineering develops and optimizes backend solutions, leads software improvements, solves application issues, and coaches junior associates within a collaborative environment.

Manage a team to analyze suspicious activity, implement AML procedures, supervise staff, and ensure compliance with regulations.

The Senior Analyst, Decision Sciences will develop risk models, analyze transaction data to mitigate fraud, and mentor junior team members.

As a Frontline Associate, you'll provide customer service, manage financial transactions, ensure compliance with regulations, and support store operations in a retail setting.

The Senior Analyst in Quality Assurance is responsible for testing strategies, automation initiatives, defect management, and collaboration with teams to maintain high software quality.

The Senior Analyst in Quality Assurance is responsible for designing and executing testing strategies, managing defects, and collaborating with teams to ensure high-quality software delivery across various platforms.

Prepare monthly and annual tax affidavits, support regional tax compliance, assist in audits, and provide tax advice to business areas.

The Technology Governance Manager oversees the delivery of IT initiatives, strengthens PMO standards, and leads project managers to ensure alignment with business goals and effective project execution.

Manage end-to-end client implementations, validate system requirements, execute testing, and ensure compliance with standards.

The Director, Digital Product EU leads product vision and strategy for remittances and adjacent financial services across Europe, aiming to enhance customer experiences, growth, and retention through cross-functional collaboration and innovative solutions.

The Business Development Executive drives revenue growth by onboarding new business accounts through in-person visits, managing the entire sales process, and maintaining relationships with existing partners. Regular travel within California is required.

The Business Development Executive discovers and onboards new retail accounts, manages the sales process, and supports agent relationships with significant travel in California.

As an Associate in AML Compliance, you'll help prevent money laundering and fraud, conduct due diligence, analyze customer behaviors, and assist in process improvements in a hybrid work environment.