Jobs at Western Union

Investigates suspicious consumer transactions, identifies money laundering and fraud risks, prepares regulatory reports for Australian authorities, reviews complex alerts, and recommends appropriate actions. The role collaborates with business stakeholders and leadership, supports AML compliance requirements, monitors regulatory trends, trains colleagues, and uses research tools and analytical methods to make independent risk decisions.

Performs settlement accounting entries, balance-sheet reconciliations, financial analysis, reporting, and month-end and year-end close support. Ensures compliance with accounting policies, SOX controls, and audit requirements while resolving discrepancies and improving operational processes. Collaborates with cross-functional teams and contributes to settlement-related projects, process standardization, automation, and implementation of new controls.

Leads AML Compliance for three Argentine legal entities, overseeing regulatory adherence, transaction monitoring, suspicious activity reporting, compliance programs, agent oversight, and regulator relationships. Partners with Product, Technology, and Business teams on digital payments, e-wallets, cryptocurrencies, and other financial services. Manages a five-person compliance team, advises on strategic initiatives, and drives process improvements. Requires extensive AML and digital financial services experience, people leadership, regulatory expertise, and fluent English.

Performs AML and Bank Secrecy Act compliance activities, identifies and escalates compliance risks, conducts public database research, applies policies and procedures, and makes independent decisions. The role requires strong analytical, organizational, communication, and deadline-management skills, along with proficiency in Microsoft Office, mainframe systems, and AML risk assessment.

Supports minor projects and workstreams through research, planning, documentation, requirements gathering, testing coordination, issue resolution, stakeholder communication, status reporting, governance, implementation, and post-implementation reviews. Maintains schedules, risks, issues, actions, dependencies, and process flows while monitoring milestones and analyzing business and technical solutions under moderate supervision.

Supports change management for small to moderately complex initiatives by conducting impact and stakeholder assessments, preparing communications and training materials, coordinating engagement and readiness activities, tracking adoption metrics and risks, and contributing to implementation reviews and continuous improvement.

Supports minor projects and workstreams through research, planning, documentation, testing coordination, issue resolution, stakeholder communication, reporting, implementation, and post-implementation reviews. Maintains schedules, risks, issues, actions, dependencies, and process flows. Assists with requirements gathering, solution analysis, governance, and system testing while monitoring milestones and supporting project managers under moderate supervision.

Supports AML, CTF, PF, sanctions, and financial crime compliance programs through advanced data analysis, compliance monitoring, transaction investigations, control testing, regulatory reporting, and risk assessments. Uses SQL, Snowflake, Excel, and reporting tools to identify unusual activity, emerging risks, compliance gaps, and remediation needs. Prepares dashboards and executive reports while collaborating with Compliance, Risk, Technology, Product, Operations, auditors, regulators, and external stakeholders.

Supports minor projects and workstreams through research, planning, documentation, testing coordination, issue resolution, stakeholder communications, reporting, implementation, and post-implementation reviews. Maintains schedules, risks, issues, actions, dependencies, and governance materials. Develops process flows, assists with requirements gathering, performs system testing, analyzes solutions, and monitors milestones under moderate supervision.

Supports AML, CTF, PF, sanctions, and financial crime compliance programs through advanced data analysis, transaction monitoring, investigations, control testing, regulatory reporting, risk assessments, and executive dashboards. Analyzes complex compliance data using SQL, Snowflake, Excel, and reporting tools to identify unusual activity, emerging risks, control gaps, and remediation needs. Collaborates with compliance, risk, technology, product, operations, and external stakeholders on regulatory initiatives, audits, examinations, and process improvements.

Investigate enhanced due diligence cases within the KYC team, analyzing customer behavior, counterparties, economic profiles, and potential suspicious activity. Conduct database research, assess AML risks and typologies, make independent case decisions, document findings, escalate issues, and request customer information or interviews when needed. The role requires English and Spanish, German, Portuguese, or Italian fluency, strong analytical skills, KYC experience, Excel proficiency, and at least one year of AML, BSA, or compliance experience.

Investigate enhanced due diligence cases within the KYC team by analyzing customer behavior, counterparties, economic profiles, and potential suspicious activity. Conduct database research, identify AML risks, make independent case decisions, document findings, escalate cases, interview customers when needed, and support compliance requirements. The role requires AML/KYC knowledge, strong analytical and investigative skills, Excel proficiency, English fluency, and German, Spanish, Portuguese, or Italian fluency.

Performs transactional history analysis, due diligence, and AML compliance interviews to identify consumer fraud and suspicious activity. Ensures strong customer service, productivity, quality, and compliance results while developing knowledge of AML products and processes. Works independently across multiple systems and shifts, applying analytical skills and attention to detail to protect customers and the company.

Supervise a settlement operations team by allocating resources, setting priorities, resolving escalations, monitoring KPIs, and ensuring accurate transaction adjustments and reconciliations. Oversee compliance reviews, process improvements, accounting and audit information, and cross-functional coordination with Accounting, Care, and Technical teams. Develop team capabilities and support continuous learning while maintaining efficient, deadline-driven operations.

Investigates consumer activity to identify suspicious transactions, money laundering, and other risks within the Western Union network. Responsibilities include analyzing data, conducting investigations, preparing regulatory reports, supporting AML compliance requirements, assisting with compliance calling programs and training, and recommending process improvements. The role requires attention to detail, strong analytical and communication skills, teamwork, computer literacy, and comfort using monitoring and reporting systems in a hybrid work environment.

Conduct AML investigations and transaction monitoring for consumer accounts, prepare and submit regulatory reports to 30+ jurisdictions, escalate issues to leadership, collaborate with local compliance teams, identify trends, recommend actions, train colleagues, and support AML compliance requirements.

Conduct complex financial crime investigations involving money laundering, terrorist financing, fraud, sanctions, and other risks. Analyze transactions and customer information, perform enhanced due diligence and open-source research, prepare investigative documentation and Suspicious Activity Reports, recommend risk-based actions, identify emerging typologies, and communicate findings to management and global stakeholders. The role also supports regulatory reporting, mentoring, process improvements, and intelligence briefings.

Manage end-to-end multi-country payroll processing, including data preparation, statutory deductions, payments, payroll validation, controls, compliance, audits, and vendor coordination. Resolve complex payroll queries, review Workday data, maintain governance standards, prepare reports and documentation, and support continuous improvement initiatives while meeting deadlines across multinational operations.

Manage end-to-end multi-country payroll processing, including payroll data, deductions, payments, garnishments, and disbursements. Validate payroll registers and Workday data, support statutory compliance and audits, resolve complex payroll queries, coordinate with vendors and stakeholders, and contribute to reporting, documentation, controls, and process improvements.

Investigate enhanced due diligence cases within the KYC team, conducting customer interviews, analyzing account activity and transaction purpose, researching public and internal records, identifying suspicious activity, and making documented case decisions. The role requires English and Spanish fluency, customer-facing phone experience, AML and KYC knowledge, strong analytical skills, and the ability to work autonomously on overnight Manila-time shifts in a hybrid office arrangement.